Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-66120

Increase anonymity level when using the Anonymizer tool

XMLWordPrintable

    • 0
    • 1
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When using the Anonymizer tool, the usernames, the names, last names, emails and passwords of the users are not anonymized.

      The suggestion is to include a parameter to indicate the tool to replace those values with a generic text like 'name of user', 'fakemail@fakemail.com' for email, the generic sphere for passwords (which is already suggested as part of the KB Retrieving the JIRA Administrator), support teams rarely need this information and it is sensitive data when the customer has his own customer's information in it. This improves customer's security as well as their confidence in Atlassian.

          Form Name

            [JRASERVER-66120] Increase anonymity level when using the Anonymizer tool

            Gisela Lassahn added a comment -

            Do these AddOns really help people who have to send a backup of their Jira instance to enable Atlassian to reproduce errors on their site, without hurting GDPR?

            Gisela Lassahn added a comment - Do these AddOns really help people who have to send a backup of their Jira instance to enable Atlassian to reproduce errors on their site, without hurting GDPR?

            Domenico Manzo [Actonic] added a comment -

            Hi all,

            you may have a look on this two GDPR-AddOns. With this AddOns you will be able to be fully compliant to the GDPR-Policies.

            Best Regards
            Domenico

            Domenico Manzo [Actonic] added a comment - Hi all, you may have a look on this two GDPR-AddOns. With this AddOns you will be able to be fully compliant to the GDPR-Policies. JIRA:  https://marketplace.atlassian.com/1218962 6 Confluence:  https://marketplace.atlassian.com/1219041 3 Best Regards Domenico

            Gisela Lassahn added a comment -

            In the EU the General Data Protection Regulation (GDPR) prohibits to deliver data to other companies which contain personally identifiable Information. So we cannot deliver backups to Atlassian to help to solve issues we have. For us this is  unsustainable.

            Gisela Lassahn added a comment - In the EU the General Data Protection Regulation (GDPR) prohibits to deliver data to other companies which contain personally identifiable Information. So we cannot deliver backups to Atlassian to help to solve issues we have. For us this is  unsustainable.

            M G added a comment -

            Yes, please include removal of all personally identifiable information in the anonymizer tool.

            Thanks.

            M G added a comment - Yes, please include removal of all personally identifiable information in the anonymizer tool. Thanks.

            Matt Doar added a comment -

            Yes, no way should a company's list of userids and email addresses be in data that has been anonymized

             

             

            Matt Doar added a comment - Yes, no way should a company's list of userids and email addresses be in data that has been anonymized    

              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Support]
              Votes:
              4 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated: