-
Bug
-
Resolution: Done
-
High (View bug fix roadmap)
-
7.2.8, 7.5.3, 7.9.1, 7.6.8, 7.13.0, 8.1.0, 8.2.2, 8.4.1, 8.13.2, 8.20.8, 8.20.10, 9.1.0
-
7.02
-
59
-
Severity 3 - Minor
-
24
-
Summary
The assignee picker can show duplicated last user on the list, compounding on multiple clicks of the assignee field.
Steps to Reproduce
- Create a Jira instance with 15 or more users
- Create a project with an issue in it, and assign the issue to one of the users
- Change the assignee to another user, and refresh the issue
- Click the assignee field, and scroll down the list
Expected Results
No users are duplicated.
Actual Results
Last user on the list will be duplicated in the list.
Notes
There are multiple requests to the <base-url>/rest/api/latest/user/assignable endpoint. The rest endpoint is hit when clicking the "down" arrow, and when scrolling to the bottom of the list.
Workaround
There is no workaround at this time.
- is related to
-
-
- Closed
-
- relates to
-
-
- Closed
-
-
-
- Gathering Impact
-
- mentioned in
-
Page Failed to load
-
Page Failed to load
-
Page Loading...
-
-
-
-
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRASERVER-66060] Assignee picker shows last user twice
we are still facing this issue in 9.4.1,Please suggest if there is any workaround on this.
d2f6a8c01472 e958f25c216d 4fb9694bc4b7 870304bfc0d7 This issue is about duplicated last user in Asignee Picker like on attached screenshot and it has been fixed. Please check Issue links in this ticket maybe one of them goes exactly with the client problem
There's no known workaround yet. If anyone finds one, please let us know on here as I don't feel Atlassian is going to fix this issue (they seem to think it's already fixed). It just sucks balls to not have anything we could try for affected customers.
Hi, Team!
One of our clients too facing the same issue.
The duplication of the users in the dropdown list of assignee picker.
When can we expect this bug to be resolved?
Thanks and regards
Madhusudan
We have the same scenario as Benjamin W with a recent upgrade to v8.20.13. A user can be located in more than one directory.
Nayana
we have updgraded from 8.20.11 to 8.20.13.
We have first experienced the issue since upgrade from 8.20.3 to 8.20.7.
We do have multiple AD Directories where 1 user can be located in multiple Directories.
The screenshot above shows that only the last user is shown twice. For us, all the entries are shown twice. As I am not able to add a screenshot onto here in order to demonstrate.
Regards, Benjamin
Benjamin,
Which version were you on previously?
We are on 8.20.6 and haven't upgraded yet - we see this issue but strangely not for all users. There are some users who appear only once and others appear twice.
Are we using multiple directories - NO - there is only one LDAP/AD which is our source of truth.
I am curious if you are seeing this issue for all users and if upgrade did not help at all?
We have updated Jira DC to 8.20.13 but we are still facing the issue.
As 8.20.13 (which is latest LTS) includes 8.20.12 (which is the named fixed version) I would exped the issue to be fixed as well.
Can anyone confirm wether it is fixed in 8.20.12?
We upgraded to 8.22.2 and got this issue as well.
We have users from two different Active Directory Domains - only users from one Domain are shown twice, the others not.
After upgrading to 8.20.8 the field "Assignee" and the mention function "@[name]" list the names of the users twice.
Updated from 8.20.3 to 8.20.7 and since then also experience this issue.
Desktop/Browser only assignee is affected.
Mobile App for iOS all userpicker fields are affected.
We have users from three different Active Directory Domains - only users from one Domain are shown twice, the others not.
Experiencing the issue (it was reported in this ticket as well https://jira.atlassian.com/browse/JRASERVER-44113) Please resolve this already
In JRASERVER-67711 there are 2 possible workarounds for solving this until Atlassian fixes the issue.
Hi,
We are experiencing this in Jira 8.4.1, core and software only, no service desk. Issue came out of nowhere a few days ago.
Also we get this no matter where the user picker is called from, despite past related ticket stating that its fixed and any new problems are an edge case with inline user picker https://jira.atlassian.com/browse/JRASERVER-44113
can confirm that F12 network monitor shows multiple calls to BASE_URL/rest/api/latest/user/assignable/search?=JQL_QUERY
Thanks
Hi,
I have the same problem (when there are two User Directories from AD and the user belongs to both and has the same username).
Hi, Team
We are experiencing this issue on some of our users while others are not. Any clue?
Hi Atlassian Team,
We are also facing this issue in our production environment. Please suggest how to fix or deal with this issue.
Thanks,
Anoop
Sandra Meessen
added a comment - I have the same as @Peter Heitbrock mentioned in his comment of Sept 7th 2018. I have a duplicate at the end of the assignee user list. We use Jira 7.11.0.
Sandra Meessen
added a comment - I have the same as @Peter Heitbrock mentioned in his comment of Sept 7th 2018. I have a duplicate at the end of the assignee user list. We use Jira 7.11.0. Thank you for pointing that out bbridges. I have updated this request to reflect the latest versions affected mentioned as well as linking this request to JRASERVER-44113.
Best regards,
René Chiquete - JAC Champion.
It seems like this is duplicate of a previously reported issue (JRASERVER-44113) which was reportedly fixed, but then apparently broken again.
Same issue on Jira v7.6.8 and JIRA v7.5.3 (Service Desk v3.9.8 AND v3.9.4)
Duplicates appear when you click on the down arrow of the scrolling bar.
We have the same issue with 7.7.2. We have at least 2 duplicate - both are located at the end of the user names (alphabetically).
Just upgraded test from 7.3.4 to 7.9.2 and ouch. How is this considered minor? Was working in earlier versions and now it looks really awful when the list duplicates itself.
Still in v9.4.5