Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-66009

Prevent double notifications when I'm mentioned in a comment of an issue I reported

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Email notifications
    • None
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Situation:
      A user created an issue. Everytime someone mention him in a comment, he receives two e-mails. One saying that the issue was commented (because the notifications scheme configuration), and other saying that he was mentioned. It can be annoying.

      Steps to reproduce:
      1) Configure notifications scheme to send e-mail to reporter when issue is commented
      2) Create an issue as User A
      3) User B adds a comment to the issue mentioning (@userA) User A
      4) User A receives two e-mails

      Expected Result:
      User A receives one e-mail (take a pick of choosing the comment or the mention)

      Actual Result:
      User A receives two e-mails (one for the mention, one for the comment)

      Attachments

        Activity

          People

            Unassigned Unassigned
            62f2c21b0edf 3digits - Desarrollo
            Votes:
            4 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated: