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  1. Jira Data Center
  2. JRASERVER-64905

Plugin default timeout value not large enough, due to this JIRA can fail to start

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    Description

      Problem

      Upon startup, the following error is thrown in the logs:

      JIRA Startup Failed
       
      You cannot access JIRA at present. Look at the table below to identify the reasons:
       
      Description
       
      The following plugins are required by JIRA, but have not been started:
       
      * Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
      * Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)

      This happens because the default plugin timeout limit is set too low (60 seconds). This is not always enough to load plugins into memory on lower resourced/scaling instances.

      Workaround

      Add the JVM parameter -Datlassian.plugins.enable.wait=300

      More on this here: https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html

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              mrzymski Maciej Rzymski
              mandreacchio Michael Andreacchio
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