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  1. Jira Data Center
  2. JRASERVER-64587

Extend JIM to UPDATE already imported issues

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      We use the CSV importer to regularly import new issues from the bug tracking system of a customer.
      With the wizard it was very easy to initially define a mapping between the 2 systems.

      The problem is, the CSV importer of Jira can do only INSERT, no UPDATE.
      So we have to manually update Jira to keep it in sync with the customers bug tracker.
      Our customers do not change very often the issues after we get them, but sometimes they do
      and as projects are getting bigger this is becoming too much to handle manually.

      Are there any plans to add to the CSV importer the capability to update already imported issues?

      Or are there any other solutions to this problem?
      Are there any "standard" Jira solutions?

      As I see the Jira CSV importer was created as a tool to import data from another system once,
      not to keep data in sync between two systems. But with a small extension it could be made into one.
      I just could not find this issue anywhere here in Jira's Jira. We need a solution quite urgently.

      Regards
      Bettina Zucker

            [JRASERVER-64587] Extend JIM to UPDATE already imported issues

            Gosia Kowalska made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3046754 ] New: JAC Suggestion Workflow 3 [ 3683101 ]
            Owen made changes -
            Component/s Original: Backup & Restore - Mantis [ 44296 ]
            Owen made changes -
            Component/s Original: Backup & Restore - Import from Trac [ 44292 ]
            Owen made changes -
            Component/s Original: Backup & Restore - Import From Pivotal Tracker [ 44291 ]
            Owen made changes -
            Component/s Original: Backup & Restore - Import from FogBugz [ 44298 ]
            Owen made changes -
            Component/s New: Jira Importers Plugin [ 44190 ]
            Component/s Original: Backup & Restore - Import From CSV [ 43399 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2605912 ] New: JAC Suggestion Workflow [ 3046754 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2591937 ] New: Confluence Workflow - Public Facing v4 [ 2605912 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2359109 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2591937 ]

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                Created:
                Updated:
                Resolved: