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Bug
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Resolution: Fixed
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Highest (View bug fix roadmap)
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7.3.0, 7.2.5, 7.2.6, 7.2.7, 7.2.4
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7.02
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44
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Severity 2 - Major
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2,684
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Summary
Jira Issues could not load added Confluence links to page This is a regression of JRA-60872 introduced in 7.2.4.
There are 2 steps for issue links:
- Adding the link, this could be done in many ways and "mentioned in" is one of them
- Adding those issue links is outside the scope of current bug.
- Show added link
- Scope of this bug
Environment
- JIRA 7.2.6
- Confluence 5.10+
Steps to Reproduce
- Create link to Confluence page from JIRA issue
Expected Results
Link is rendered
Actual Results
Link is not rendered
The below exception is thrown in the jira file:
2017-01-06 12:18:54,474 ajp-nio-8600-exec-512 ERROR admin 738x5030206x3 1jgcvgx 10.1.1.1 /rest/viewIssue/1/remoteIssueLink/render/35092 [c.a.j.p.v.issuelink.rest.RemoteIssueLinkResource] Error occurred while generating final HTML for remote issue link: java.lang.RuntimeException: java.io.IOException: Failed to load Confluence Page from remote server Caused by: java.io.IOException: Failed to load Confluence Page from remote server Caused by: com.atlassian.sal.api.net.ResponseException: Status Code: 200, Status Text: OK, Errors: {}, Error Messages: [java.lang.Exception: java.lang.ClassCastException]
Notes
Happy flow:
- JIRA fires the XML-RPC call: response = getBlogPost(applicationLink, pageId);
- Confluence sends back some reply: Blog content or Error
- JIRA checks the result and checks if this is known error, it expects this:
<Fault 0: 'java.lang.Exception: java.lang.ClassCastException: com.atlassian.confluence.pages.Page cannot be cast to com.atlassian.confluence.pages.BlogPost'> - If this is expected error, JIRA fires another the XML-RPC call: response = getGenericPage(applicationLink, pageId);
Due to JIT optimisation, Confluence replies with:
<?xml version="1.0"?><methodResponse><fault><value><struct><member><name>faultString</name><value>java.lang.Exception: java.lang.ClassCastException</value></member><member><name>faultCode</name><value><int>0</int></value></member></struct></value></fault></methodResponse>
Note the difference:
- java.lang.Exception: java.lang.ClassCastException
- java.lang.Exception: java.lang.ClassCastException: com.atlassian.confluence.pages.Page cannot be cast to com.atlassian.confluence.pages.BlogPost
And that causes link failed to render.
Related to CONF-45760
Workaround
The problem on the Confluence side is caused due to JVM does JIT optimisation and suppresses stack-trace for frequent errors.
- Restart of the Confluence temporary solves the problem.
- Disable JIT optimization in Confluence, add to JVM paramerts:
-XX:-OmitStackTraceInFastThrow
Update 2017-02-20: A bugfix is being delivered in the next patch versions of JIRA. Until those are released, you can use one of the attached versions of the Confluence Link plugin. Read this comment from the development team for more details.
- is a regression of
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- Closed
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- is caused by
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- Closed
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- is incorporated by
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JRASERVER-63964 Use Confluence's REST API to retrieve Confluence page link data
- Closed
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- Closed
- is related to
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- Gathering Impact
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- is duplicated by
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JCE-818 Loading...
- mentioned in
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(1 is duplicated by, 7 mentioned in)
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRASERVER-63769] Jira failing to load Confluence page link titles when viewing issues
Brent Webster
added a comment - The problem documented in this ticket has now been fixed several times now and still shows up in later JIRA releases with the latest occurring in JIRA 7.4.1
Brent Webster
added a comment - The problem documented in this ticket has now been fixed several times now and still shows up in later JIRA releases with the latest occurring in JIRA 7.4.1 Brent Webster
added a comment - This problem is back in JIRA 7.4.1 and Confluence 6.3.1!!!!!
So much for regression testing.
Brent Webster
added a comment - This problem is back in JIRA 7.4.1 and Confluence 6.3.1!!!!!
So much for regression testing. Hi hollie.dalton298477991, sorry to hear things aren't working for you 
I'd also suggest that you raise a support ticket with us, so we can check what's in your logs and get to the bottom of why you might be experiencing this problem. The more data our support team can collate, the closer we can get to identifying any potential systemic problem that exists.
Since you mentioned you are on JIRA 7.3.3, one thing you can try is enabling a dark feature flag that will tell JIRA to not use Confluence's REST API for retrieving link info, and fall back to the XMLRPC calls. The dark feature flag is called confluence.issuelinks.use.rest.api.disabled, and can be activated by JIRA administrators at https://<your-jira-instance>/secure/admin/SiteDarkFeatures!default.jspa. Without knowing what your JIRA logs say, I cannot tell you whether doing this will actually help you or not, so I would still recommend raising a support ticket before trying this.
We've just upgraded to JIRA 7.3.3 and started seeing this error. It looks like Mary Wilson reported the same above and cdarroch asked her to raise a support ticket. Is there a support ticket for this in relation to 7.3.3? If so, hopefully there's a workaround mentioned there. I'm curious whether I can install the workaround plugin attached to this issue to my instance or if it's specific for previous versions. Any help is much appreciated.
Anyone want to try the jira-issue-link-confluence-plugin plugin, please test it on staging server first!
We have this problem on our JIRA 7.3.1 server integrated with confluence server 6.0.5.
I tried to install jira-issue-link-confluence-plugin-7.3.2.jar on our JIRA 7.3.1 staging server. the installation took long time but was successful, then I can't view any issue any more, all shows same error :
Technical details Log's referral number: 98f1117a-b915-4485-b008-64d43f45a41d Cause Referer URL: Unknown java.lang.RuntimeException: com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.servicedesk.project-ui:soy java.lang.RuntimeException: com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.servicedesk.project-ui:soy at com.atlassian.servicedesk.project.internal.soy.SoyRenderer.render(SoyRenderer.java:22) [?:?] at com.atlassian.servicedesk.project.internal.web.action.ProjectActionSupport.renderSoy(ProjectActionSupport.java:59) [?:?] at com.atlassian.servicedesk.project.internal.web.action.ProjectApplicationAction.render(ProjectApplicationAction.java:75) [?:?] at com.atlassian.servicedesk.project.internal.web.action.ProjectApplicationAction.doView(ProjectApplicationAction.java:115) [?:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_65] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_65] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_65] at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_65] at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?] at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?] at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?] at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?] at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.3.1.jar:?] at com.atlassian.servicedesk.internal.spi.action.ServiceDeskWebActionSupport.execute(ServiceDeskWebActionSupport.java:17) [?:?] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?] at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:141) [classes/:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39) [classes/:?] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:20) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:51) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:181) [sitemesh-2.5-atlassian-11.jar:?] at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:85) [sitemesh-2.5-atlassian-11.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:81) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:80) [classes/:?] at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:78) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:77) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:31) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:726) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:394) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311) [catalina.jar:8.5.6] at com.atlassian.servicedesk.project.internal.web.filters.RedirectForSdProjects.doFilter(RedirectForSdProjects.java:46) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.servicedesk.project.internal.web.filters.NormaliseUrlFilter.doFilter(NormaliseUrlFilter.java:25) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.MauEventFilter.doFilter(MauEventFilter.java:49) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:80) [classes/:?] at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:78) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103) [atlassian-trusted-apps-core-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:77) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:42) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) [urlrewritefilter-4.0.3.jar:4.0.3] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) [?:?] at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:139) [?:?] at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:92) [?:?] at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:42) [?:?] at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.2.9.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.2.9.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31) [atlassian-core-5.0.6.jar:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39) [atlassian-core-5.0.6.jar:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:41) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:72) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:59) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:121) [atlassian-gzipfilter-3.0.0.jar:?] at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) [atlassian-gzipfilter-3.0.0.jar:?] at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:44) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at com.atlassian.jira.web.filters.InstantUpgradeHoldingFilter.doFilter(InstantUpgradeHoldingFilter.java:99) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) [catalina.jar:8.5.6] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) [catalina.jar:8.5.6] at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.6] at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) [catalina.jar:8.5.6] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.6] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.5.6] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.6] at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) [catalina.jar:8.5.6] at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) [catalina.jar:8.5.6] at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:784) [tomcat-coyote.jar:8.5.6] at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.6] at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) [tomcat-coyote.jar:8.5.6] at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1410) [tomcat-coyote.jar:8.5.6] at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.6] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_65] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_65] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.6] at java.lang.Thread.run(Thread.java:745) [?:1.8.0_65] Caused by: com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.servicedesk.project-ui:soy at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:135) [?:?] at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:45) [?:?] at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:39) [?:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_65] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_65] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_65] at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_65] at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) [?:?] at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) [?:?] at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at com.sun.proxy.$Proxy6019.render(Unknown Source) [?:?] at com.atlassian.servicedesk.internal.util.CheckedSoyTemplateRendererImpl.render(CheckedSoyTemplateRendererImpl.java:62) [?:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_65] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_65] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_65] at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_65] at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) [?:?] at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) [?:?] at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) [?:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) [spring-aop-4.1.6.RELEASE.jar:4.1.6.RELEASE] at com.sun.proxy.$Proxy6483.render(Unknown Source) [?:?] at com.atlassian.servicedesk.project.internal.soy.SoyRenderer.render(SoyRenderer.java:20) [?:?] ... 324 more Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin:admin-automation-resources was either missing or disabled at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2203) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache.get(LocalCache.java:3937) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830) [closure-compiler-v20151216.jar:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory.get(WebResourceTemplateSetFactory.java:60) [?:?] at com.atlassian.soy.impl.DefaultSoyManager.strainTofu(DefaultSoyManager.java:196) [?:?] at com.atlassian.soy.impl.DefaultSoyManager.access$100(DefaultSoyManager.java:32) [?:?] at com.atlassian.soy.impl.DefaultSoyManager$1.load(DefaultSoyManager.java:65) [?:?] at com.atlassian.soy.impl.DefaultSoyManager$1.load(DefaultSoyManager.java:62) [?:?] at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache.get(LocalCache.java:3937) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830) [closure-compiler-v20151216.jar:?] at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:118) [?:?] ... 370 more Caused by: java.lang.IllegalStateException: Required plugin module com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin:admin-automation-resources was either missing or disabled at com.atlassian.soy.impl.WebResourceTemplateSetFactory$TemplateSetBuilder.addTemplatesForTree(WebResourceTemplateSetFactory.java:91) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory$TemplateSetBuilder.addTemplatesForTree(WebResourceTemplateSetFactory.java:103) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory$TemplateSetBuilder.addTemplatesForTree(WebResourceTemplateSetFactory.java:95) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory$TemplateSetBuilder.access$200(WebResourceTemplateSetFactory.java:78) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory.findRequiredTemplates(WebResourceTemplateSetFactory.java:72) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory.access$000(WebResourceTemplateSetFactory.java:33) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory$1.load(WebResourceTemplateSetFactory.java:50) [?:?] at com.atlassian.soy.impl.WebResourceTemplateSetFactory$1.load(WebResourceTemplateSetFactory.java:47) [?:?] at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) [closure-compiler-v20151216.jar:?] at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) [closure-compiler-v20151216.jar:?] ... 388 more
Seems this 7.3.2 plugin disabled some other plugin:
com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin:admin-automation-resources
I can still visit the server https://jirastageserver/plugins/servlet/upm/manage/all , so I uninstalled the 7.3.2 plugin, then it come back.
We are on JIRA 7.2.7 and Confluence 6.0.6. Our users link JIRA issues to Confluence pages quite frequently and often to multiple pages, so this error was filling our logs with an unrelenting din of these errors.
Support advised us to follow the workaround described here. I chose to install the altered plugin, which I performed after business hours.
I can confirm that no more of these have appeared in the Confluence log since this change, so the "Reign of Error" has finally ended!
Thanks 
Been seeing this issue ever since I upgraded to 7.2. Currently on 7.3.3, and still seeing it (albeit less frequently).
mwilson2 can I ask that you raise a support ticket for your case, so we can collect information about your instance and get to the bottom of why that might have happened to you? Through a support case we can collect server logs, environment data, and other info that can help diagnose the problem better. We'll do what we can to help you through there.
Our logs are filling up with errors that appear to be related to this issue. We just upgraded to 7.3.3 and it's been happening since that upgrade.
I've added the Atlassian JIRA - Plugins - Confluence Link" plugin version 7.3.2 to my JIRA 7.3.1 via the UPM enviro but I'm still receiving the "page failed to load" message. I've reindexed JIRA. Is there anything else I can try? Does it matter the Confluence version? It's 5.10
brant1
This could be different problem related to environment or other.
Without checking your logs and getting more context, it's hard to say something definite.
Comments here is not the best place to continue investigation, so the best way will be to check with support team.
Please raise JIRA support ticket (mention this ticket), so we can review your data.
Thanks.
Andriy,
If you would have read my comment I am referencing this issue. As stated before I am on JIRA 7.3.2 and the issue was not resolved. We ended up disabling the plugin for the time being to bring back linking functionality within JIRA. Until the issues is resolved there is no way for us to link JIRA issues to Confluence. I also tried installing the plugin you have attached to this issue in our test environment and that did not resolve the issue.
Thanks
Brant
adam.labus1654046909
Sorry, looks like my description is misleading, this ticket is not about "mentioned in" issue links.
There are 2 steps:
- Adding the link, this could be done in many ways and "mentioned in" is one of them
- Adding those issue links is outside the scope of current bug.
- Show added link
- Current scope
I've updated current ticket description to clarify this.
Hope this makes things more clear.
Best regards,
Andriy | Premier Support
After upgrade to JIRA 7.3.2 we still have problem with "mentioned in" links
Can you please check my ticket? -> https://support.atlassian.com/servicedesk/customer/portal/20/GHS-74667
Hi vernon.lingley, brant1
Please note this ticket is about linking from JIRA to Confluence (adding links to pages). In your last comments you mentioned links from Confluence to JIRA (adding links to issues). This is different problem and scope of this bug.
Please raise a support request, so we investigate this.
Thanks.
Best regards,
Andriy | Premier Support
I am on JIRA 7.3.2 and the issue was not resolved. We ended up disabling the plugin for the time being to bring back linking functionality within JIRA. Until the issues is resolved there is no way for us to link JIRA issues to Confluence.
I installed the 7.2.7.1 patch on our 7.2.7 instance, which did fix the issue with Confluence links made in JIRA web UI not rendering correctly. However links made in JIRA to Confluence via the JIRA API are still broken.
Installing jira-issue-link-confluence-plugin-7.2.7.1 on JIRA 7.2.4 with Confluence 5.9.5 appears to have solved the problem.
Sheena Mclennan
added a comment - Hi Chris,
Thanks for the 7.3.2 jar. Unfortunately it did not resolve the issue on our instance. It is not feasible for us to upgrade to 7.3.2 right now. Any other work arounds?
Sheena Mclennan
added a comment - Hi Chris,
Thanks for the 7.3.2 jar. Unfortunately it did not resolve the issue on our instance. It is not feasible for us to upgrade to 7.3.2 right now. Any other work arounds? 
smclennan1808291281 you're correct: a successful installation should appear as 7.3.1.1. I'm uncertain why it did not correctly update for you.
JIRA 7.3.2 was released today, so I would recommend upgrading your instance to that release, which will bring in the official 7.3.2 version of the plugin. If that's not feasible for you right now, I have also attached the official 7.3.2 version of the Confluence Link plugin to this issue; jira-issue-link-confluence-plugin-7.3.2.jar
. You should have no issues uploading that version via UPM, and no issues when you eventually upgrade your whole instance to 7.3.2. Hope that helps!
We tested our patched version of the plugin with a standalone version of JIRA Software 7.2.4, linked with Confluence 5.6.1, 5.9.1 and 6.0.4. Our test environment is likely to have been different to your production environment, and your problem may be caused by a number of factors.
lyka.i.bernardo can I ask that you raise a support ticket for your case, so we can collect information about your instance and get to the bottom of why that might have happened to you? Through a support case we can collect server logs, environment data, and other info that can help diagnose the problem better. We'll do what we can to help you through there.
We've tried to install the JAR file using UPM but it crashed our JIRA version 7.2.4? Is the plugin actually working with version 7.2.4?
Sheena Mclennan
added a comment - We've installed the patch using UPM but its showing as version 7.3.1 still. Should it show as 7.3.1.1 if successful? I'm guessing the upload has failed for some reason as the links are still showing as 'page failed to load'. 
Sheena Mclennan
added a comment - We've installed the patch using UPM but its showing as version 7.3.1 still. Should it show as 7.3.1.1 if successful? I'm guessing the upload has failed for some reason as the links are still showing as 'page failed to load'. Same issue here, JIRA 7.1.9 and Confluence 5.10.
From log analyzer:
| Jira Issues could not load Confluence "mentioned in" links for page |
1 minute ago | 279 matches, last match on line 84489 |
Tom Dold
added a comment - Hi All,
Installed on JIRA Server 7.3.1 and all is working fine!
I added the plugin from the manage-plugins page and everything worked straight away with no restart. (I would still recommend doing this out of hours or during a maintenance period.)
Tom
Tom Dold
added a comment - Hi All,
Installed on JIRA Server 7.3.1 and all is working fine!
I added the plugin from the manage-plugins page and everything worked straight away with no restart. (I would still recommend doing this out of hours or during a maintenance period.)
Tom Thanks for the feedback rmota@vsc-technologies.com and felix.siglreithmaier; I have updated my previous comment to include more information and some advice to upgrade outside of business hours. Glad to hear it's working for you Felix!
Hi all,
installed on JIRA Server v7.2.6 and Confluence Links are working again.
Installation took some time, JIRA start page showed an Error 500 - but only for a second, then everything worked again - I did no further research yet but it seems it just took some time to install the plugin.
So it works but I would also recommend to do that out of working hours - not like impatient me
@Chris Darroch Be careful with some version, upgrade out of working hours, as on 7.2.5, it would be possible that JIRA freeze installing the addon.
You won't want to affect the files in the atlassian-jira folder directly. Rather, you can use the "Manage add-ons" page in JIRA and upload the JAR through there. This will cause JIRA to pick up the new add-on version without restarting JIRA. You can read the howto for using UPM to upload add-ons in our documentation.
Hi Chris Darroch,
thanks for your intermediate bugfix!
How to install it?
- Replace jar file in <jira-application-dir>/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-issue-link-confluence-plugin-7.2.6.jar with your Jar File
- Restart Jira?
- Is there ANY way to install the new Jar without the need of restarting JIRA
- Is there ANY way to install the new Jar without the need of restarting JIRA
Hello everybody!
Firstly, thank you for your patience waiting for this bug to be fixed. I know how irritating it is when the links don't update with the page's title, and how confusing it can be for end-users when they can't figure out which link is for which page.
This bug has been fixed by our dev team, but the releases that the bugfix will appear in – 7.2.8 and 7.3.2 – have, for various reasons, been delayed from shipping.
In light of this, I want to present two options to you for how to resolve this issue within your instances.
Option #1: Install an intermediate patched version of the Confluence Links plugin
We have built interim versions of the plugin – the "Atlassian JIRA - Plugins - Confluence Link" plugin – that include the patches going out in JIRA 7.2.8 and JIRA 7.3.2. You will find them attached to this issue.
As an administrator of your JIRA instance, you can use the "Manage add-ons" page in JIRA's admin section and upload the JAR through there. This will cause JIRA to pick up the new add-on version without restarting JIRA. You can read the howto for using UPM to upload add-ons in our documentation.
Uploading the new plugin version via UPM will avoid the need to restart your JIRA instance. However, be aware that your JIRA instance may experience a brief outage when you install it; this is because JIRA will trigger a plugin lifecycle event, and depending on the other plugins in your system, they may take a while to adjust and react to this event. We would recommend upgrading the plugin outside your business' operating hours to ensure a minimum impact to the end-users of JIRA.
For instances running JIRA 7.2.x
You can download and install version 7.2.7.1, which you will find attached to this issue. You can install this version to any of the affected JIRA 7.2.x versions and the bugfix will be applied. When you upgrade to 7.2.8 or 7.3.x, the official JIRA plugin version will automatically take over and continue to provide the same bugfix.
For instances running JIRA 7.3.x
Update 2017-03-01: JIRA 7.3.2 was released today, so you can upgrade to 7.3.2 to fix this issue.
If upgrading your JIRA instance isn't feasible for you right now, you can download and install the official version of the Confluence Link plugin, which is attached to this issue. Just like the plugin for 7.2.x, this will be automatically replaced with the official JIRA plugin version when you upgrade your JIRA instance to JIRA 7.3.2 or higher.
The Confluence Link plugin in JIRA 7.3.x is improving upon the integration with Confluence; we are updating it to use the Confluence REST API instead of XMLRPC. This should solve some reliability problems with how various Confluence versions respond to content requests. For the full set of issues we plan to address during the JIRA 7.3.x lifespan, you can refer to these two improvement issues: JRA-63964 and JRA-63965.
Option #2: Wait for the next patch releases
While we are confident the interim plugins will remedy your issues with the Confluence Link feature, if you're uncomfortable with upgrading to the interim plugin releases, you will unfortunately need to wait for the official releases of JIRA. JIRA 7.3.2 was released on 2017-03-01. JIRA 7.2.8 does not yet have a release date, and I don't have timeframe to share for its release.
Again, thank you for your patience.
Cheers,
Chris.
Andrew Shahan
added a comment - JIRA 7.1.9 and Confluence 5.10.4 and we are having this exact issue as well. Voted on and please bump up in the queue.
Andrew Shahan
added a comment - JIRA 7.1.9 and Confluence 5.10.4 and we are having this exact issue as well. Voted on and please bump up in the queue. same over here, having same issue with JIRA 7.2.4 / Confluence 5.10.3 / Bitbucket 4.3.2
We are also experiencing this issue in JIRA 7.3.0 and Confluence 6.0.3.
I have the same issue using JIRA 7.2.6, JIRA Service Desk 7.3.0 and Confluence 5.10.2.
We have a client sending us bad feedback too.
Pls help us attending this issue as soon as posible.
Best regards
We get a lot of bad user feedback because of this issue. Please move this bug up in you backlog!
IT Department
added a comment - So when will there be a permanent fix? We never had this issue until upgrading to JIRA 7.3.0 and Confluence 6.0.3
IT Department
added a comment - So when will there be a permanent fix? We never had this issue until upgrading to JIRA 7.3.0 and Confluence 6.0.3 
Jacob Henner (MSUSA)
added a comment - Experiencing this issue with JIRA 7.3.0 and Confluence 6.0.3 Issues also with JIRA 7.2.6 and Confluence 5.10.6 and Crowd 2.10.1
A restart of Confluence helped this issue to go away, however I believe the bug still persists as everytime I visit JIRA page a Confluence shows this kind of errors:
2017-01-21 09:55:38,429 INFO [http-nio-8090-exec-7] [confluence.rpc.auth.TokenAuthenticationInvocationHandler] invokeAuthenticatedMethod Executing remote API method [ getBlogEntry ] as us
er [ uname ]
2017-01-21 09:55:38,431 ERROR [http-nio-8090-exec-7] [confluence.rpc.auth.TokenAuthenticationInvocationHandler] invokeAuthenticatedMethod Error during invocation of method [getBlogEntry]
-- url: /rpc/xmlrpc | traceId: 47903619a4d0e36f | userName: uname | method: getBlogEntry
java.lang.ClassCastException: com.atlassian.confluence.pages.Page cannot be cast to com.atlassian.confluence.pages.BlogPost
Problem on Confluence side can be caused due to JVM does JIT optimization and suppresses stack-trace for frequent errors
That changes:
- java.lang.Exception: java.lang.ClassCastException: com.atlassian.confluence.pages.Page cannot be cast to com.atlassian.confluence.pages.BlogPost
to: - java.lang.Exception: java.lang.ClassCastException
to disable JIT optimization you can set: OmitStackTraceInFastThrow
from http://www.oracle.com/technetwork/java/javase/relnotes-139183.html#vm
The compiler in the server VM now provides correct stack backtraces for all "cold" built-in exceptions. For performance purposes, when such an exception is thrown a few times, the method may be recompiled. After recompilation, the compiler may choose a faster tactic using preallocated exceptions that do not provide a stack trace. To disable completely the use of preallocated exceptions, use this new flag: -XX:-OmitStackTraceInFastThrow.
has this been reopened yet?