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Type:
Suggestion
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Resolution: Won't Fix
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None
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Component/s: Jira Importers Plugin
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None
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1
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Summary
When proceeding with CSV import with attachments it fails if the attachment contains # on the the starting name of the file.
Environment
- Tested in cloud instance
Steps to Reproduce
- Create a 'CSV' import file with attachments to upload (using 'file://' for JIRA to find attachments under $JIRA_HOME/import/attachments
- Run the .CSV import tool
Expected Results
Issue uploaded with the attachment on it
Actual Results
Issue imported without the attachment and JIRA throws below exception on the import log
2016-12-19 17:54:07,106 WARN - An exception occurred dealing with attachment '19/Dec/16 5:44 PM;sysadmin;export.csv;file://#texto.txt'. java.io.IOException: Source '/data/jirastudio/jira/home/import/attachments' exists but is a directory at org.apache.commons.io.FileUtils.copyFile(FileUtils.java:874) at org.apache.commons.io.FileUtils.copyFile(FileUtils.java:835) at com.atlassian.jira.plugins.importer.imports.AttachmentImporter.importAttachmentFrom(AttachmentImporter.java:65) at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAttachmentsForIssue(CsvDataBean.java:419) at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAttachmentsForIssue(CsvDataBean.java:382) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:975) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:799) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:415) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:451) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:419) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at com.atlassian.jira.util.UnicornOnlyWorkContextCreatingExecutorService.lambda$wrapWithWorkContext$8(UnicornOnlyWorkContextCreatingExecutorService.java:218) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
Workaround
Manually import the attachments.
- relates to
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JRACLOUD-63569 CSV Attachment import fails when file starts with '#' (sharp symbol)
- Closed