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  1. Jira Data Center
  2. JRASERVER-62377

Print option in the browser will not print all pages of an issue if there is more than one page to print


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 8.5.2, 8.6.0
    • 7.2.0, 7.3.0, 7.2.5, 7.2.7, 7.3.1, 7.3.2, 7.3.8, 7.6.4, 7.8.0, 7.9.0, 7.10.0, 7.11.0, 7.11.2, 7.13.0, 7.12.3, 8.3.0


      When trying to print the Issue page using right-click > Print option, the preview it's cutting off other pages when we have more than 1 to show. This will not only affect the preview but will also cut the pages in the printed issue itself.

      Steps to Reproduce

      1. Select an Issue
      2. Right-click on the page
      3. Select option "Print"

      Expected Results

      The print preview display all pages available

      Actual Results

      The print preview is not showing all pages available as shown below


      JIRA version 7.1.9 is not affected


      There are workarounds:

      1. Use Printable option at Export button instead of using the right-click option (be advised that images are not included in this version).
      2. Append ?filter=-1 to the URL removes the sidebar and allow printing all the pages.
        • Please make sure that Issue Navigator is configured as List View before trying this workaround. If it is configured as Detailed View, you will redirect to Issue Navigator when accessing the issue page.
      3. You can add this Javascript on the Announcement Banner. Full credit for this workaround goes to zcapalbo:
        <style type="text/css">
        @media print {
        { overflow-y: visible !important; }

        1. Filter_error.png
          16 kB
        2. image-2017-03-02-14-51-16-304.png
          0.7 kB
        3. print_preview.png
          109 kB
        4. printable-pdf.png
          53 kB

            pdrygas Pawel Drygas (Inactive)
            dsenger Deyves (Inactive)
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            96 Start watching this issue