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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      JIRA Indexing health-check checks the state of the search index is consistent with the database. If JIRA Re-index failed for non-issue objects: comments, entities, etc and Lucene index is not consistent, it doesn't report the problem.

      Steps to Reproduce

      1. Run re-index
      2. While re-indexing running, delete some part of Lucene data: rm -rf jira_6.4/caches/indexes/comments/*cfs
      3. Wait for Index completes (with errors)
      4. Run Indexing health-check,

      Expected Results

      It should report the problem.

      Actual Results

      It doesn't report the problem. JQL search is not consistent and might lead to Dashboard/filters errors.

      Notes

      See related https://jira.atlassian.com/browse/JRA-61577

      Workaround

      Go to Administration > System > Indexing and check if you see error like:

      JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                Summary

                JIRA Indexing health-check checks the state of the search index is consistent with the database. If JIRA Re-index failed for non-issue objects: comments, entities, etc and Lucene index is not consistent, it doesn't report the problem.

                Steps to Reproduce

                1. Run re-index
                2. While re-indexing running, delete some part of Lucene data: rm -rf jira_6.4/caches/indexes/comments/*cfs
                3. Wait for Index completes (with errors)
                4. Run Indexing health-check,

                Expected Results

                It should report the problem.

                Actual Results

                It doesn't report the problem. JQL search is not consistent and might lead to Dashboard/filters errors.

                Notes

                See related https://jira.atlassian.com/browse/JRA-61577

                Workaround

                Go to Administration > System > Indexing and check if you see error like:

                JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.

                        Unassigned Unassigned
                        ayakovlev@atlassian.com Andriy Yakovlev [Atlassian]
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                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            ayakovlev@atlassian.com Andriy Yakovlev [Atlassian]
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            3 Start watching this issue

                              Created:
                              Updated:
                              Resolved: