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  1. Jira Data Center
  2. JRASERVER-60605

Documentation request: align Oracle docs with heath-check status

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    • 7.01
    • 1
    • Severity 3 - Minor
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      Atlassian Update – 06 September 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 06 September 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

      Summary

      Current JIRA docs regarding Oracle at Connecting JIRA applications to Oracle advised to use AL32UTF8 character encoding:

      Ensure your database is configured to use the same character encoding as JIRA. The recommended encoding is AL32UTF8 (the Oracle equivalent of Unicode UTF-8).

      Meanwhile JIRA does the health-check and uses BINARY Collation, see
      Health Check: Database Collation, section Supported Collations

      This Collation vs Character encoding is confusing. Please align docs and current JIRA recommendation.
      Oracle character encoding: https://docs.oracle.com/database/121/NLSPG/ch2charset.htm#NLSPG171
      Oracle Collation: http://docs.oracle.com/database/121/NLSPG/ch5lingsort.htm#NLSPG1017

            [JRASERVER-60605] Documentation request: align Oracle docs with heath-check status

            There are no comments yet on this issue.

              wthompson Wazza
              ayakovlev@atlassian.com Andriy Yakovlev [Atlassian]
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                Created:
                Updated:
                Resolved: