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  1. Jira Data Center
  2. JRASERVER-59628

Custom Fields and Description are in Different Language to Specified JIRA Language

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      Issue Summary
      When a user installs JIRA Software on a system that is in a different language that is supported by JIRA (e.g.) French, JIRA Software custom fields appear in the System language instead of the language the System Admin specified that JIRA should use.

      Steps to Reproduce

      1. Setup a Server with display language being French.
      2. Download and Install JIRA Software on to this machine.
      3. When asked for language, Select you would like JIRA to run in either English (US) or English (UK) languages.
      4. Go to Custom Fields page.

      Expected Result
      Custom field names and descriptions follow the JIRA default language set.

      Actual Result
      JIRA reverts all custom field names and descriptions to system language.

        1. Cusrom Field French.png
          Cusrom Field French.png
          74 kB

            [JRASERVER-59628] Custom Fields and Description are in Different Language to Specified JIRA Language

            Bugfix Automation Bot made changes -
            Minimum Version New: 7
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2839797 ] New: JAC Bug Workflow v3 [ 2915948 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2570008 ] New: JAC Bug Workflow v2 [ 2839797 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1526006 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2570008 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 1132716 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1526006 ]

            Oswaldo Hernandez (Inactive) added a comment -

            Hi ijimoh,

            This is a known issue with the product that we are not able to fix. Please do refer to my comment at https://jira.atlassian.com/browse/JRA-39009?focusedCommentId=617825&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-617825 for a detailed explanation of the issue.

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi ijimoh , This is a known issue with the product that we are not able to fix. Please do refer to my comment at https://jira.atlassian.com/browse/JRA-39009?focusedCommentId=617825&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-617825 for a detailed explanation of the issue. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .
            Oswaldo Hernandez (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]
            Oswaldo Hernandez (Inactive) made changes -
            Link New: This issue duplicates JRA-39009 [ JRA-39009 ]
            Ismael Olusula Jimoh (Inactive) made changes -
            Description Original: *Issue Summary*
            When a user installs JIRA Software on a system that is in a different language that is supported by JIRA (e.g.) French, JIRA Software custom fields appear in the System language instead of the language the System Admin specified that JIRA should use.

            *Steps to Reproduce*
            # Setup a Server with display language being French.
            # Download and Install JIRA Software on to this machine.
            # When asked for language, Select you would like JIRA to run in either English (US) or English (UK) languages.
            # Go to Custom Fields page.

            *Expected Result*
            Custom field names and descriptions follow the JIRA default language set.

            *Actual Result*
            JIRA reverts all custom field names and descriptions to system language.             		New: *Issue Summary*
            When a user installs JIRA Software on a system that is in a different language that is supported by JIRA (e.g.) French, JIRA Software custom fields appear in the System language instead of the language the System Admin specified that JIRA should use.

            *Steps to Reproduce*
            # Setup a Server with display language being French.
            # Download and Install JIRA Software on to this machine.
            # When asked for language, Select you would like JIRA to run in either English (US) or English (UK) languages.
            # Go to Custom Fields page.

            *Expected Result*
            Custom field names and descriptions follow the JIRA default language set.

            *Actual Result*
            JIRA reverts all custom field names and descriptions to system language.

            !Cusrom Field French.png|thumbnail!

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: