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  1. Jira Data Center
  2. JRASERVER-5818

Is there a admin user guide or user guide anywhere?

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      Hi.

      Despite looking through the reasonably good documents on the site I cannot find anything that works well either as a user guide or administrator guide. I started writing these myself (rough drafts attached) but I think someone somewhere must have done the same thing!! I realise everyone's implementations are different but basic features such as issue linking, filtering, components driving assignees , etc. all work the same.

      This is a time consuming task but it is necessary if I am to hand over this application to our support teams. Any help welcome.

      Thanks, Scott.

        1. GEFI Jira install and config v0.1.doc
          622 kB
        2. Using Jira v0.1.doc
          350 kB

            [JRASERVER-5818] Is there a admin user guide or user guide anywhere?

            Monique Khairuliana (Inactive) made changes -
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            Mei Yan Chan [Atlassian] made changes -
            Resolution New: Answered [ 9 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]

            Mei Yan Chan [Atlassian] added a comment -

            Hi,

            The Atlassian team is doing some housekeeping. We are closing this support issue due to long period of inactivity.

            If you feel this issue is still outstanding, please re-open and comment on it.

            Regards,
            Mei

            Mei Yan Chan [Atlassian] added a comment - Hi, The Atlassian team is doing some housekeeping. We are closing this support issue due to long period of inactivity. If you feel this issue is still outstanding, please re-open and comment on it. Regards, Mei
            Chris Mountford made changes -
            Issue Type Original: Task [ 3 ] New: Support Request [ 5 ]

            BrianH added a comment -

            Hi Denis,

            Thanks for your input on this topic. As you can see from the linked issue, we are planning on creating a Jira Usage Guide, that should provide the required division between uses. Feel free to watch the issue for further updates on its progress.

            Thanks,
            Brian

            BrianH added a comment - Hi Denis, Thanks for your input on this topic. As you can see from the linked issue , we are planning on creating a Jira Usage Guide, that should provide the required division between uses. Feel free to watch the issue for further updates on its progress. Thanks, Brian

            Dennis Carroll added a comment -

            Hi Keith,

            The JIRA documentation is indeed very clear and concise. However, the user-friendly part is depends on the context and goals of the user. What seems to be lacking is the organization of topics into two groups, one for each audience - administrators and users.

            My guess as to the organization would be:

            JIRA User Guide - Concepts and Usage Guides from the lastest documentation, and some excerpts from the administration topics so the user has a some knowledge about how JIRA can be customized or extended.

            JIRA Administration Guide - all other topics (installation, configuration, integration, extension, etc)

            Best Regards,
            Dennis

            Dennis Carroll added a comment - Hi Keith, The JIRA documentation is indeed very clear and concise. However, the user-friendly part is depends on the context and goals of the user. What seems to be lacking is the organization of topics into two groups, one for each audience - administrators and users. My guess as to the organization would be: JIRA User Guide - Concepts and Usage Guides from the lastest documentation, and some excerpts from the administration topics so the user has a some knowledge about how JIRA can be customized or extended. JIRA Administration Guide - all other topics (installation, configuration, integration, extension, etc) Best Regards, Dennis

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              c20e5697fa46 Scott Burgess
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