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  1. Jira Data Center
  2. JRASERVER-5181

Assignee Change on "Edit Issue" - no notification is sent to the new assignee.

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Details

    • Bug
    • Resolution: Invalid
    • High
    • None
    • 3.0.2
    • None

    Description

      Correct and useful behaviour:
      1) Open an Issue.
      2) Choose Operation "Assign this issue"
      3) Select a new user as assignee, - hit "OK".

      Both the CURRENT assignee and the NEW assignee are both sent a notification email because we have a notification scheme with:
      Event: "Issue Assigned" and Notification: "Current Assignee".

      This is all great!

      Problem:
      1)
      2) Instead of using the Operation "Assign this issue", use the operation "Edit this issue".
      3) Select a new user as assignee, - hit "Update".

      Result: ONLY the CURRENT assignee is sent an email. The NEW assignee is not sent an email. This is not expected or useful behaviour.

      I have verified this problem by looking in the Mail Queue in the Administration area as soon as the email are generated. Only 1 email is generated via the Edit operation, while 2 are generated via the Assignee operation.

      thanks,

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-6344 Send to both previous and current assignees for all notifications

          • Medium - Medium priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-8493 No notification sent when issue re-assigned via bulk edit

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-5519 assign user in edit screen does not stop progress

          • Medium - Medium priority issues
          • Closed

          Suggestion - JRASERVER-9914 AssignTo Post Function requested

          • Closed
          relates to

          Suggestion - JRASERVER-12362 Fire all notification scheme events regardless of whether or not other events have been activated

          • Closed

          Activity

            People

              Unassigned Unassigned
              8e61694fbb01 Jim Head
              Votes:
              5 Vote for this issue
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              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: