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  1. Jira Data Center
  2. JRASERVER-47609

Enable notification e-mails to be threaded (support in-reply-to header)

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently I get a lot of e-mails for small changes of the same ticket. It would be very helpful to see those e-mails as a conversation (thread) in GMail or Outlook or Thunderbird. I saw a tip in the answers forum to set the template to include RE: in the subject. however that is not sufficient if you change the subject based on for example status transitions.

      A much better and robust solution would be to set the in-reply-to header to the ticket ID or something else that is constant to the ticket.

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          is duplicated by

          Suggestion - JRASERVER-1369 Reduce JIRA email chatiness

          • Closed
          relates to

          Suggestion - JRACLOUD-47609 Enable notification e-mails to be threaded (support in-reply-to header)

          • Closed

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