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  1. Jira Server and Data Center
  2. JRASERVER-45381

Upgrading UPM to 2.19.X breaks Add-On and Manage Add-on page

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    Description

      Issue Summary
      Currently, when some users upgrade their UPM version to 2.19.X, their Manage Add-on page and at time Add-ons page do not show the contents expected to be in them.

      Steps to Reproduce

      • There are 3 scenarios this problem occurs.
        • Upgrade JIRA UPM plugin from 2.18.X to 2.19.x.(Most common)
        • Fresh install of JIRA with the latest UPM version.
        • Upgrade JIRA and UPM to latest version.
      • After one of the scenarios mentioned above, user should proceed to the manage add-on page

      Expected Result
      The JIRA will show all plugins the user has installed.

      Actual Result
      JIRA would show the manage Add-on page however the Contents (installed plugins) would not show up and the section for it is broken.
      Also, the button to Upload Add-on would be missing.

      Workaround
      Downgrade UPM to version 2.18.4 using the manual method as detailed below:

      • Download Universal Plugin Manager
      • Stop JIRA
      • Go to ..\JIRA HOME\plugins\.osgi-plugins\transformed-plugins
      • Delete the plugin atlassian-universal-plugin-manager-plugin-XXXXXXXXXX.jar (Where XXX is the version number however just search for Universal plugin Manager)
      • Go to ..\JIRA HOME\plugins\installed plugins
      • Delete the plugin atlassian-universal-plugin-manager-plugin-XXXXXXXXXX.jar (Where XXX is the version number however just search for Universal plugin Manager)
      • Go to $JIRA_INSTALL/atlassian-jira/WEB-INF/bundled-plugins/
      • Delete the plugin atlassian-universal-plugin-manager-plugin-XXXXXXXXXX.jar (Where XXX is the version number however just search for Universal plugin Manager)
      • Place the downloaded JAR file in the installed plugins folder $JIRA_INSTALL/atlassian-jira/WEB-INF/bundled-plugins/
      • Restart JIRA.
        This would install plugin in JIRA.

      Resolution

      Upgrade to UPM 2.20.2

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              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: