Hi Team

Looks like this is more problematic that I was thinking.

Production Instance with Production Licenses affected too !!!!

I can see that in Confluence too !!!!

Regards,
Areg

ebishop, thank for clarifying this, I've updated issue description to be more specific. Sorry for misleading summary.

Hi Eli

The steps are following:

• I have Jira DEV running on version 6.3.15 with the Jira DEV Licenses and PlugIns DEV Licenses
• I am stopping Instance and putting in place the Jira 6.4.11 version but not starting instance
• To be sure that all PlugIns are correct I am archiving and removing home/plugins/installed-plugins folder. I had an experience when Script Runner PlugIn prevented Jira Agile PlugIn upgrade process for some reason.
• Then I am starting up new version so Jira is starting up on DEV Licenses and on version 6.4.11
• Once I am trying to install the latest version of PlugIns using "Find new add-ons" I can't install any paid PlugIn which has License stored in DB.
• In order to get them installed I need to stop instance, remove License details from propertytext table and start process over then apply licenses back ...

P.S. Looks like I can't change summary back as I don't have that permission.

Regards,
Areg

Areg, if it's not about "Purchased add-ons", then could you please change the title of the issue to reflect this? I would've edited it myself, but I didn't want to be rude. The title of the original issue PS-1440 was more correct.

Hi Eli

No this is not about the "Purchased add-ons".

The problem with the "Purchased add-ons" that if the Jira is running on DEV Instances that page does not show anything and reports following:

No production license found
Cannot retrieve purchased add-ons from MyAtlassian with a developer license.

Regards,
Areg

I'm also still unclear as to why you would want a "Free Trial" or "Buy Now" button to appear on an add-on that the customer has already bought. UPM did do this in the past, but we considered that to be a bug (UPM-3238).

Areg, in that case the name of the issue is misleading. There is a different page called Purchased Add-ons.

Hi ebishop

This is about "Find new add-ons" page.

And the steps are as described Andriy.

Regards,
Areg

I can't tell which page you're actually viewing, because the steps to reproduce don't say anything about that.

If you're actually talking about the Purchased Add-ons page (I can't tell, because the steps to reproduce are incomplete and don't say anything about viewing a particular page), then this is the same issue as UPM-5056; if not, it's a new issue.

However, in either case, the description is misleading. It says you should see "Free trial" and "Buy now" buttons— but that makes no sense since the customer already has a license and presumably doesn't want to create a new license. The appropriate button would be "Install".