Resolution: Won't Fix
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Customer would like for the JIRA 'Create' button to redirect to their Service Desk Customer Portal for issue creation instead of linking to https://hostname/secure/CreateIssue!default.jspa
Provide the ability to modify the URL the Create Button links to for creating issues
- Login through the Service Desk Customer Portal to create Service Desk
- Use the "Create Service Desk Request" option from the Service Desk top menu.
- relates to
JRACLOUD-44642 Change JIRA 'Create' Button URL