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  1. Jira Data Center
  2. JRASERVER-43577

Broken link in 'how-to' box when creating Issue Collector

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    • 6.04
    • Severity 3 - Minor
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      Atlassian Update – 28 May 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 28 May 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      This is probably a duplicate but I couldn't find the issue...

      Reproduce:
      JIRA 6.4.2 / Service Desk 2.4.2 / Firefox 38.0

      Create new service desk project (probably happens on an existing project unrelated to service desk as well)
      Navigate to Project Administration/Issue Collectors
      Click the button to add an Issue Collector
      Scroll down to the bottom of the form where you see the box like the attached image:

      Click the 'Fields' link in the box and get a 404 page like the attached:

      On our JIRA the Fields link pointed to:

      https://jiraserver.company.com/secure/%22/plugins/servlet/project-config/TTD/fields%22

      • The quotes (%22) looked to be the culprit but removing them resulted in no joy

      -wc

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            Unassigned Unassigned
            a09a4d781816 William Crighton [CCC]
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            Dates

              Created:
              Updated:
              Resolved: