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  1. Jira Server and Data Center
  2. JRASERVER-42908

Components duplicate doesnt throw error

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    Description

      Summary

      In 'Create Issue' , 'View Issue' and 'Edit Issue' , whenever a duplicated components are keyed in, and when proceed to perform the changes, there's no suitable error displayed to inform user is trying to create duplicated components. Instead, there are a very general error shown/ the screen flicker and user just unable to create issue without knowing why.

      Steps to Reproduce

      1. Proceed to Project Administration, define a new component 'COM1'
      2. Create an issue using the Create Issue Screen, create a new component via the compoenent field : 'com1'
      3. When you click Submit, screen will only flicker and unable to submit issue
      4. Edit an issue using Edit Issue Screen, create a new component via in-line editing the component field : 'com1'
      5. When you choose the 'tick', a general error message will be shown

      Expected Results

      • A proper error mentioning duplicated component should be shown instead of the general error and flickering without any error message

      Actual Results

      • The screen flicker once and user unable to create issue
        OR
      • General message "Communication Breakdown, Close the dialog and press refresh in your browser"

      Workaround

      • Ensure the components name are not duplicated, case insensitive by checking components in your Project Administration

      Attachments

        1. UpdateMessage.png
          UpdateMessage.png
          5 kB
        2. Update the list of component with YXI6.png
          Update the list of component with YXI6.png
          6 kB
        3. BugYX6I.png
          BugYX6I.png
          23 kB

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            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              amasut Azfar Masut (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: