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  1. Jira Server and Data Center
  2. JRASERVER-42908

Components duplicate doesnt throw error

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    Description

      Summary

      In 'Create Issue' , 'View Issue' and 'Edit Issue' , whenever a duplicated components are keyed in, and when proceed to perform the changes, there's no suitable error displayed to inform user is trying to create duplicated components. Instead, there are a very general error shown/ the screen flicker and user just unable to create issue without knowing why.

      Steps to Reproduce

      1. Proceed to Project Administration, define a new component 'COM1'
      2. Create an issue using the Create Issue Screen, create a new component via the compoenent field : 'com1'
      3. When you click Submit, screen will only flicker and unable to submit issue
      4. Edit an issue using Edit Issue Screen, create a new component via in-line editing the component field : 'com1'
      5. When you choose the 'tick', a general error message will be shown

      Expected Results

      • A proper error mentioning duplicated component should be shown instead of the general error and flickering without any error message

      Actual Results

      • The screen flicker once and user unable to create issue
        OR
      • General message "Communication Breakdown, Close the dialog and press refresh in your browser"

      Workaround

      • Ensure the components name are not duplicated, case insensitive by checking components in your Project Administration

      Attachments

        1. Update the list of component with YXI6.png
          Update the list of component with YXI6.png
          6 kB
        2. UpdateMessage.png
          UpdateMessage.png
          5 kB
        3. BugYX6I.png
          BugYX6I.png
          23 kB

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            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              amasut Azfar Masut (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: