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  1. Jira Data Center
  2. JRASERVER-42160

Rename "Time to Resolution" field

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    • Suggestion
    • Resolution: Unresolved
    • None
    • Issue - Fields
    • None
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      The Service Desk provides a system field titled, "Time to Resolution" and not all SLA's are bound by a Resolution. As an example, many of our clients only bind us to the time of customer contact.

      With that example, we would like to modify the Time to Resolution title to something more meaningful such as, "Time to Customer Contact".

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        Issue Links

          duplicates

          Suggestion - JRASERVER-21293 Rename any system field via the admin section

          • Not Being Considered
          relates to

          Suggestion - JRACLOUD-42160 Rename "Time to Resolution" field

          • Closed

          Suggestion - JRASERVER-21293 Rename any system field via the admin section

          • Not Being Considered

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              Unassigned Unassigned
              55986adca9d4 Jason Hall
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              Dates

                Created:
                Updated: