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  1. JIRA Server (including JIRA Core)
  2. JRASERVER-40714

Full Name Doesn't Import Correctly With JIRA Importers Plugin (JIM)

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      Description

      When importing a csv file with a field that has a user's full name, the field is left unassigned once the import completes even though that user's full name exists within JIRA.

      Steps to Reproduce

      • go to the Issues dropdown, select import issues from CSV
      • upload a test csv file with a column that uses full names
      • map the csv field to an appropriate JIRA field ex. assignee
      • complete import

      Intended Results

      A user is mapped to the assignee field based on their full name.

      Actual Results

      the associated issue is left unassigned

      Workaround

      To map user's, the csv file must use usernames instead of full names.

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            • Assignee:
              Unassigned
              Reporter:
              bcruz@atlassian.com Brian Cruz
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              Dates

              • Created:
                Updated:
                Resolved: