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  1. Jira Data Center
  2. JRASERVER-36655

Attachment lost while moving issue

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      Hello.

      I have a some problem with project moving. I have a project with key "ART" (in past this key was "DES") and a project with key "NOKIA". When I moved issue from "NOKIA" to "ART" attachments lost, i see only link to attachment, but link is invalid. In filesystem I see that my attachments moved to "DES" project, but I expected that attachment will be in "ART" project. Also JIRA put new issues attachments to "DES" project and old issues get its attachments from "DES" project too. What reasons for this problem and how I can fix this?

      We used JIRA version 6.1(6144)

            [JRASERVER-36655] Attachment lost while moving issue

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.01
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2843293 ] New: JAC Bug Workflow v3 [ 2917898 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2578431 ] New: JAC Bug Workflow v2 [ 2843293 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1542213 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2578431 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 677084 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1542213 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 642259 ] New: JIRA Bug Workflow w Kanban v6 [ 677084 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 620163 ] New: JIRA Bug Workflow w Kanban v6 [ 642259 ]

            Pawel Niewiadomski (Inactive) added a comment -

            egor.molostov unfortunately you will have to contact support to help you move attachments to the correct place

            Pawel Niewiadomski (Inactive) added a comment - egor.molostov unfortunately you will have to contact support to help you move attachments to the correct place
            Oswaldo Hernandez (Inactive) made changes -
            Labels Original: support-bug-triage

              Unassigned Unassigned
              7e4e1a7f3133 Egor Molostov
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: