Problem resolved itself....

Advanced JQL field too narrow for use

Fixed but broken again - see XWORK-115. Can't find corresponding JIRA issue.
I have the same issue. Screenshot attached.

Hi Everyone,

Thanks for your comments and patience on this issue. A fix was deployed to all OnDemand instances last night, Sydney time.

We have confirmed that it has resolved the issue, and so have the above comments.

Thanks again
Josh

Working here too.

Search box and list/detail view work fine now, thanks!

Search box looks normal again. Still in process or confirmed resolved?

Yes the switch between list/detail view will also be fixed.

Great! Will the coming fix also provide the dropdown button to switch between "list view" and "detail view" again, this has disappeared from the GUI a couple of days ago?

Thanks for your continued patience, we plan to have the fix deployed within the next 8 hours.

Hearing the same complaints from my users as well. Any ETA on when we might see this fixed ?

Same problem here.

Experiencing the same issue over here. Really tough to work with queries.

Any update on this? Still seeing small search box. Thanks,

All,

Thanks for your patience on this issue. We're actively working on a deployment and will keep you updated on any further details.

Cheers
Josh

This is caused by incompatibilities between the issue-nav-components & issue-nav-plugin versions. When service desk is installed it bundles issue-nav-components so will upgrade the version bundled with JIRA.

In this case issue-nav-components has been bumped from 6.1.10 to 6.2.12, there is a change in this version bump that move styles from issue-nav-components into issue-nav-plugin. As issue-nav-plugin isn't upgraded with service desk these instances do not receive the styles that have been moved. Resulting in the bug.

The css styles these instance are missing are below. They could be applied by stylebot while this issue is being resolved.

.query-component.navigator-search .search-container[data-mode="advanced"] {
  width:100%;
}
.query-component.navigator-search .search-container[data-mode="advanced"] .search-options-container {
  width:1%;
}

Note: Service Desk 1.0.3 has resolved this issue. So the fix will likely be to upgrade the plugin.

Our team is experiencing same issue - I logged ticket too; I agree with others.
This is wasting a lot of time and must be fixed soonest.

Same problem here. We have 200+ users loosing time with this. Please fix ASAP.

Same problem. Very user-unfriendly! Would like this fixed asap please.

It's been updated Shawn, thanks!

Since the linked ticket was closed, please update the versions/labels on this one to include OD.

Copying my comments from the linked ticket:

This should not be marked as minor issue. If you have your view toggled to the preview one, you can't see any of the issues if you have a lengthy query, because there is no page scrollbar, just one in the results window.

Additionally, there doesn't seem to be an option to toggle the view from preview to list unless you hit the 't' key, which the average user doesn't know how to do. Having it in the list view allows users to scroll down to see the issue numbers, but this is not a good workaround. This should be fixed immediately.

I have gotten several complaints from users that this makes JIRA hard to use.

Unacceptable. We, too are seeing this issue.

This is happening to us as well

We do not like this compacted view for the query