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  1. Jira Data Center
  2. JRASERVER-34347

Disable Analytics module under Atlassian Navigation Links Plugin (system plugin) causes navigation menu not displayed

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    • 6
    • 3
    • Severity 3 - Minor
    • 0
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      Atlassian Update – 23 October 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. Since the issue hasn't collected votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will keep the issue open and continue to watch this issue for the further updates.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 23 October 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. Since the issue hasn't collected votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months. Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will keep the issue open and continue to watch this issue for the further updates. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      JIRA would not show the navigation menu when Analytics module being disable from Manage Add-On (System) UI page.

      Steps to Reproduce the problem:

      1. Go to Manage Add-Ons then choose filter by System.
      2. Expand Atlassian Navigation Links Plugin and others modules.
      3. Disable Analytics (analytics) module.
      4. Refresh the browser.
      5. The following error is shown: 
        2013-08-15 21:40:59,487 http-bio-8084-exec-5 ERROR admin 1300x989x1 1ri3btw 0:0:0:0:0:0:0:1 /plugins/servlet/upm/marketplace [jira.plugin.navigation.HeaderFooterRendering] Unable to build top navigation from 'com.atlassian.jira.plugin.headernav.ModernPluggableTopNavigation' because of 'com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-nav-links-plugin:analytics was either missing or disabled'
com.google.common.util.concurrent.UncheckedExecutionException: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-nav-links-plugin:analytics was either missing or disabled
	at com.google.common.cache.CustomConcurrentHashMap$ComputedUncheckedException.get(CustomConcurrentHashMap.java:3305)
	at com.google.common.cache.CustomConcurrentHashMap$ComputingValueReference.compute(CustomConcurrentHashMap.java:3441)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.compute(CustomConcurrentHashMap.java:2322)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.getOrCompute(CustomConcurrentHashMap.java:2291)
	at com.google.common.cache.CustomConcurrentHashMap.getOrCompute(CustomConcurrentHashMap.java:3802)
	at com.google.common.cache.ComputingCache.get(ComputingCache.java:46)
...
Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-nav-links-plugin:analytics was either missing or disabled
	at com.google.common.cache.CustomConcurrentHashMap$ComputedUncheckedException.get(CustomConcurrentHashMap.java:3305)
...
Caused by: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-nav-links-plugin:analytics was either missing or disabled
	at com.atlassian.soy.impl.TemplateSetFactory$TemplateSetBuilder.addTemplatesForTree(TemplateSetFactory.java:99)
...

      Attachments

        1. Analytics module.JPG
          Analytics module.JPG
          18 kB
        2. navigation_menu.JPG
          navigation_menu.JPG
          77 kB

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-34347 Disable Analytics module under Atlassian Navigation Links Plugin (system plugin) causes navigation menu not displayed

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              ckimloong John Chin
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

              Dates

                Created:
                Updated: