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  1. Jira Data Center
  2. JRASERVER-34295

Custom Message (Mail) Handler throws exception in JIRA 6: Unable to resolve com.atlassian.jira.plugins.mail.model

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    Description

      A customer reports that Custom Message (Mail) Handler written based on the development tutorial: Custom Message (Mail) Handler for JIRA that works well for JIRA 5, isn't working for JIRA 6 due to Unable to resolve com.atlassian.jira.plugins.mail.model exception with the stack trace below:

      2013-08-08 04:09:39,549 FelixDispatchQueue ERROR      [osgi.container.felix.FelixOsgiContainerManage   r] Framework error in bundle com.ni.apps.jira.mailhandler.MailHandler
org.osgi.framework.BundleException: Unresolved constraint in bundle com.ni.apps.jira.mailhandler.Mai   lHandler [127]: Unable to resolve 127.0: missing requirement [127.0] package; (package=com.atlassian   .jira.plugins.mail.model)
        at org.apache.felix.framework.Felix.resolveBundle(Felix.java:3409)
        at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1584)
        at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
        at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(Bund   leClassLoaderAccessor.java:69)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
        at com.atlassian.jira.plugin.DefaultComponentClassManager.constructEvenIfNotEnabled(DefaultC   omponentClassManager.java:133)
        at com.atlassian.jira.plugin.DefaultComponentClassManager.newInstance(DefaultComponentClassM   anager.java:70)
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      As we are unable to confirm whether or not this is indeed a bug, and being that it is out of Atlassian Support scope. We think it's best for developers to verify how vailid this is.

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-30451 Mail Handler popup configuration seems to have lost the ability to access the 'com/atlassian/jira/plugins/mail/ServiceConfiguration' class

          • Medium - Medium priority issues
          • Closed

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              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              takindele Taiwo Akindele (Inactive)
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                Created:
                Updated:
                Resolved: