Details
-
Support Request
-
Resolution: Support Request
-
Highest
-
None
-
None
-
None
-
None
Description
Not able to see any Jira Issue details and hence not modify them also.
Cause:
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
at com.atlassian.jira.permission.PermissionContextImpl.getRelevantStepDescriptor(PermissionContextImpl.java:83)
at com.atlassian.jira.permission.WorkflowPermissionFactory.getWorkflowPermissions(WorkflowPermissionFactory.java:26)
at com.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:73)
at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:121)
at sun.reflect.GeneratedMethodAccessor98.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:71)
at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
at $Proxy3.hasPermission(Unknown Source)
at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:74)
at com.atlassian.jira.web.action.issue.ViewIssue.doExecute(ViewIssue.java:155)
at webwork.action.ActionSupport.execute(ActionSupport.java:153)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:679)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:399)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:58)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:192)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:125)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:662)
Referer URL: http://10.30.0.92:8080/jira/browse/VIV/fixforversion/10181
Build Information:
Uptime : N/A
Edition : Professional
Version : 3.13.2
Build Number : 335
Atlassian Partner : null
Installation Type : EAR/WAR
Server ID : AEYG-XYWI-H1GJ-6XDQ
Server Information:
Application Server: Apache Tomcat/5.5.26
Servlet Version: 2.4
File Paths:
Location of entityengine.xml: file:/srv/jira/appserver/tomcat_5_5_26/webapps/jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /srv/jira/appserver/tomcat_5_5_26/bin/atlassian-jira.log
Memory Information:
Total Memory: 247 MB
Free Memory: 28 MB
Used Memory: 219 MB
Total PermGen Memory: 118 MB
Free PermGen Memory: 39 MB
Used PermGen Memory: 78 MB
System Information:
System Date : Monday, 29 Jul 2013
System Time : 19:45:31
Current Working Directory : /srv/jira/appserver/tomcat_5_5_26/bin
Java Version : 1.6.0_26
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.1-b02
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) Client VM
User Name : root
User Timezone : Asia/Kolkata
User Locale : English (India)
System Encoding : UTF-8
Operating System : Linux 2.6.32-5-686
OS Architecture : i386
Application Server Container :
Database type : hsql
Database JNDI address : java:comp/env/jdbc/JiraDS
Database URL : Hidden
Database version : 1.8.0
Database driver : HSQL Database Engine Driver 1.8.0
External user management : OFF
Crowd integration : OFF
JVM Input Arguments : -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/srv/jira/appserver/tomcat_5_5_26/conf/logging.properties -Dsvnkit.http.methods=Basic,Digest,Negotiate,NTLM -Djava.endorsed.dirs=/srv/jira/appserver/tomcat_5_5_26/common/endorsed -Dcatalina.base=/srv/jira/appserver/tomcat_5_5_26 -Dcatalina.home=/srv/jira/appserver/tomcat_5_5_26 -Djava.io.tmpdir=/srv/jira/appserver/tomcat_5_5_26/temp
Language Info:
Installed languages: Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (UK)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language: English (India) - System Default
Request Information:
- Request URL: http://10.30.0.92:8080/jira/500page.jsp
- Scheme: http
- Server: 10.30.0.92
- Port: 8080
- URI: /jira/500page.jsp
- Context Path: /jira
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:
Request Attributes
- javax.servlet.forward.request_uri : /jira/browse/VST-356
- javax.servlet.forward.context_path : /jira
- javax.servlet.forward.servlet_path : /browse
- javax.servlet.forward.path_info : /500page.jsp
- os_securityfilter_already_filtered : true
- atlassian.core.seraph.original.url : /browse/VST-356
- javax.servlet.error.servlet_name : quicklink
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@10114b0
- gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml+xml
- javax.servlet.error.message :
- webwork.result : Value stack =========== ===========
- com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
- javax.servlet.error.request_uri : /jira/browse/VST-356
- jira.webwork.cleanup : false
- javax.servlet.error.status_code : 500
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
- _sitemesh_filterapplied : true
- javax.servlet.error.exception : javax.servlet.ServletException
Request Logging
0 log statements generated by this request:
Listeners - Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
Services - Backup Service (com.atlassian.jira.service.services.export.ExportService)
- Delay: 720 minutes
- USEZIP: Zip
- DIR_NAME: /srv/jira/backup
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1 minutes
- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
- Delay: 60 minutes
Plugins - Admin Menu Sections 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Browse Project Operations Sections 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- FishEye Plugin 2.2.2 - Plugin by Atlassian Software Systems
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- JIRA Bamboo Plugin 2.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- JIRA Commit Acceptance Plugin 1.2 - Plugin by Midori
- Enabled
- configure.url: /secure/CommitAcceptanceConfigure.jspa
- JIRA Footer 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- JIRA Subversion plugin 0.10.5.1 - Plugin by Atlassian Pty Ltd
- Disabled
- Portlets Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- RPC JIRA Plugin 3.13.1 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Top Navigation Bar 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- User Format 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- User Profile Links 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian Pty Ltd
- Enabled
Attachments
Issue Links
- relates to
-
JRACLOUD-34083 Not able to see any Jira Issue details and hence not modify them also
- Closed