Greg Hacker added a comment - 12/Jun/2018 11:44 PM We use Jira every day and we have grown so big with so many tickets, it has become a problem where somebody has @mention somebody to draw their attention or ask them a question, but the person never knows it. Sure, they get an email, but we get about 75 to 100 Jira emails a day, so it is lost.  Since we are a support group with so many tickets, we have created dashboards for our team members to look at each morning to see what has come in, but there is no good way to see if somebody has @mentioned you asking for your input.  About the best that I can find is that you can search if an open ticket @mentions yourself AND that ticket was updated in the past n days.  But this is not if you were @mention in the past n days, it is only if it was updated in some way. You could have been @mention years ago and somebody touches the ticket. This seems like a big hole in JIRA.  I want to know what tickets I'm assigned AND what tickets somebody is asking for my input or drawing my attention to (@mention)  We are a global company and trying everything we can to do get away from email and operate off dashboards that bubble the important things to the top. I see the comment about allowing 3rd parties come up with solutions, but working for a big company, it is not easy to experiment with add-ons or get funding to purchase something more to add-on.