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  1. Jira Data Center
  2. JRASERVER-30731

NullPointerException error is thrown in the logs when JIRA is sending custom event notifications

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      When JIRA is sending a custom notification event upon transitioning a workflow transition, the following exceptions will be thrown in the logs file:

      2012-12-05 16:47:38,005 http-bio-8082-exec-24 WARN admin 1007x663x1 81e19m 0:0:0:0:0:0:0:1 /secure/WorkflowUIDispatcher.jspa [jira.plugins.webhooks.WebHookRegistrationManager] Failed to publish web-hooks for event com.atlassian.jira.event.issue.IssueEvent
java.lang.NullPointerException: null value
	at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:204)
	at com.google.common.collect.ImmutableMap.entryOf(ImmutableMap.java:139)
	at com.google.common.collect.ImmutableMap$Builder.put(ImmutableMap.java:178)
	at com.atlassian.jira.plugins.webhooks.mapper.EventTypeInfoDecorator.toMap(EventTypeInfoDecorator.java:28)
	at com.atlassian.jira.plugins.webhooks.impl.JiraEventSerializerFactory.create(JiraEventSerializerFactory.java:52)
	at com.atlassian.jira.plugins.webhooks.impl.JiraEventSerializerFactory.create(JiraEventSerializerFactory.java:27)
	at com.atlassian.jira.plugins.webhooks.WebHookRegistration.getEventSerializer(WebHookRegistration.java:39)
	at com.atlassian.jira.plugins.webhooks.WebHookRegistrationManager.onEvent(WebHookRegistrationManager.java:136)  <+2> (DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
[.....]

      Tested the same behavior on JIRA 5.1.7, and the same problem is not reproducible.

      Steps to reproduce this:

      • Create a new event in JIRA: Administration > Events > Add New Events
      • Configure JIRA workflow to use the event in one of the transition
      • Configure the notification scheme to send notifications to the intended recipient(s)
      • Configre a project to use the related workflow scheme and notification scheme
      • Create a test issue in JIRA, and transition the issue that is using the created custom event

            [JRASERVER-30731] NullPointerException error is thrown in the logs when JIRA is sending custom event notifications

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2846489 ] New: JAC Bug Workflow v3 [ 2918733 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586686 ] New: JAC Bug Workflow v2 [ 2846489 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1543634 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586686 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: ecosystem expedite warranty New: affects-server ecosystem expedite warranty
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 677607 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1543634 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 644107 ] New: JIRA Bug Workflow w Kanban v6 [ 677607 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 450681 ] New: JIRA Bug Workflow w Kanban v6 [ 644107 ]
            Ignat (Inactive) made changes -
            Fix Version/s New: 5.2.6 [ 30292 ]
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Status Original: Awaiting Development [ 10038 ] New: In Progress [ 3 ]

              ialexeyenko Ignat (Inactive)
              afaisal Ahmad Faisal (Inactive)
              Affected customers:
              24 This affects my team
              Watchers:
              36 Start watching this issue

                Created:
                Updated:
                Resolved: