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  1. Jira Data Center
  2. JRASERVER-30152

Inactive users still receiving emails from "Send email" function

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    Description

      The JIRA documentation for deactivating users says,

      Will not receive any email notifications from JIRA, even if they continue to remain the assignee, reporter, or watchers of issues.

      However, when users have been marked as inactive they are not excluded from emails sent to groups via the 'Send Email' function from within the Administration screens.

      Suggest that inactive users are excluded, or administrator is given the option to exclude inactive users from email

      Workaround :
      Remove user from all groups. This would prevent JIRA from sending emails to this user when sending email to a group.

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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36871 Send Email admin functionality contacts inactive users

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36903 Email sent from System Administration is send to deactivated users

          • Low - Low priority issues
          • Closed
          is related to

          Suggestion - JRASERVER-2993 Disable email notification for inactive users

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-41616 Contact Site Administrator Form sends email to Inactive Users

          • Low - Low priority issues
          • Closed

          Activity

            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              ac1efea349b6 Andrew Brittan
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              Dates

                Created:
                Updated:
                Resolved: