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  1. Jira Data Center
  2. JRASERVER-29718

Uploading attachments from Safari no longer allows drag/drop

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    • 5.01
    • Severity 3 - Minor
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      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      We recently upgraded from 5.0 to 5.1.2 and I've noticed this behavior.

      Use case:
      1. Create a new ticket (or edit an existing ticket)
      2. Try to drag a file from Finder and drop it into the "Attachment" text box (which is a feature Safari has supported for years).
      3. It populates with the file path, however, it JIRA 5.0 it would also immediately start uploading (nice!). Now in 5.1.2., it no longer automatically starts uploading and in fact when you submit the form, it doesn't upload at all. You must now click "Browse" and select it in the selection dialog (boo!).

      Browser version:
      Safari Version 6.0 (7536.25) running on Mac OS X 10.7.4.

            [JRASERVER-29718] Uploading attachments from Safari no longer allows drag/drop

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.01
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2845629 ] New: JAC Bug Workflow v3 [ 2931028 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2590467 ] New: JAC Bug Workflow v2 [ 2845629 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1523760 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2590467 ]
            Ignat (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Needs Verification [ 10004 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Current Status New: {panel:title=Atlassian Update – 06 December 2017|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}
            Hi everyone,

            We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as *Time Out*.

            Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the [Atlassian Bugfix Policy|https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html] for more details.

            We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
            Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
            Thank you,
            Ignat Alexeyenko
            Jira Bugmaster
            {panel}
            Labels Original: affects-server edalgliesh New: affects-server edalgliesh low-interest obsolete
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: edalgliesh New: affects-server edalgliesh
            jonah (Inactive) made changes -
            Symptom Severity New: Minor [ 14432 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 664290 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1523760 ]

              Unassigned Unassigned
              737168712dbf Chuck Burt
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: