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Bug
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Resolution: Fixed
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Medium (View bug fix roadmap)
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4.4, 5.0.1
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Jira 5.0.1 Standalone - SUSE Enterprise 11
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4.04
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Im having problems with the FROM email when i share or i mention anyone.
If jira send any notification, the from is "User fullname - email: jira@localhost.com" this email is the localhost smtp from the server.
The problem is when i Share an issue or mention anyone in a comment.
The from of this notification when i mention or share is the user email, not the outgoing email used in normal notifications.
Example:
-From: $fullname (JIRA) <augusto.gregorio@mycompany.com>
The problem using this email, is that when a email is send with this "from" to another exchange email @mycompany.com i get an error.
If i mention anyone outside my exchange network theres no problem in sending the email because theres no server validation.
So what i want is to change the from, so if any user mention or share, the email is send throw the Outgoing email: jira@localhost.com like all the automated notifications.
Example:
$fullname (jira) Correct Email Incorrect
from: Augusto Gregorio (jira) <jira@localhost.com> USER PERSONAL EMAIL
Please see attachment, and sorry for my english.
Regards.
Augusto.
- is duplicated by
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- Closed
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- relates to
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- Closed
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[JRASERVER-27680] Email From problem
| Minimum Version | New: 4.04 |
| Workflow | Original: JAC Bug Workflow v2 [ 2846199 ] | New: JAC Bug Workflow v3 [ 2928414 ] |
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586206 ] | New: JAC Bug Workflow v2 [ 2846199 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1531794 ] | New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586206 ] |
| Description |
Original:
Im having problems with the FROM email when i share or i mention anyone.
If jira send any notification, the from is "User fullname - email: jira@localhost.com" this email is the localhost smtp from the server. The problem is when i Share an issue or mention anyone in a comment. The from of this notification when i mention or share is the user email, not the outgoing email used in normal notifications. Example: -From: $fullname (JIRA) <augusto.gregorio@mycompany.com> The problem using this email, is that when a email is send with this "from" to another exchange email @mycompany.com i get an error. If i mention anyone outside my exchange network theres no problem in sending the email because theres no server validation. So what i want is to change the from, so if any user mention or share, the email is send throw the Outgoing email: jira@localhost.com like all the automated notifications. Example: $fullname (jira) Correct Email Incorrect from: Augusto Gregorio (jira) <jira@localhost.com> USER PERSONAL EMAIL Please see attachment, and sorry for my english. Regards. Augusto. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-27680]. {panel} Im having problems with the FROM email when i share or i mention anyone. If jira send any notification, the from is "User fullname - email: jira@localhost.com" this email is the localhost smtp from the server. The problem is when i Share an issue or mention anyone in a comment. The from of this notification when i mention or share is the user email, not the outgoing email used in normal notifications. Example: -From: $fullname (JIRA) <augusto.gregorio@mycompany.com> The problem using this email, is that when a email is send with this "from" to another exchange email @mycompany.com i get an error. If i mention anyone outside my exchange network theres no problem in sending the email because theres no server validation. So what i want is to change the from, so if any user mention or share, the email is send throw the Outgoing email: jira@localhost.com like all the automated notifications. Example: $fullname (jira) Correct Email Incorrect from: Augusto Gregorio (jira) <jira@localhost.com> USER PERSONAL EMAIL Please see attachment, and sorry for my english. Regards. Augusto. |
| Link |
New:
This issue relates to |
| Labels | Original: affects-server bughunt_java | New: affects-cloud affects-server bughunt_java |
| Labels | Original: bughunt_java | New: affects-server bughunt_java |
| Component/s | Original: Administration [Deprecated] [ 10271 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 [ 677290 ] | New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1531794 ] |
