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  1. Jira Data Center
  2. JRASERVER-25573

Workflow Designer throws exception when getting special characters in Transition Name or Workflow name

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      When there is special characters, e.g. &, +, embedded in transition name, the below operations on transition bring exceptions.

      • View Conditions
      • View Validators
      • View Post Functions

      The below exception is thrown in JIRA log

      /secure/admin/workflows/ViewWorkflowTransition.jspa [atlassian.jira.workflow.OSWorkflowManager] Could not get workflow called: U : com.opensymphony.workflow.FactoryException: Unknown workflow name
      com.opensymphony.workflow.FactoryException: Unknown workflow name
              at com.opensymphony.workflow.config.DefaultConfiguration.getWorkflow(DefaultConfiguration.java:86)
              at com.atlassian.jira.workflow.OSWorkflowManager.getWorkflowClone(OSWorkflowManager.java:208)
              at com.atlassian.jira.web.util.component.RequestComponentManager.getWorkflow(RequestComponentManager.java:179)
              at com.atlassian.jira.web.util.component.RequestComponentManager.injectWorkflow(RequestComponentManager.java:92)
              at com.atlassian.jira.web.util.component.RequestComponentManager.getContainer(RequestComponentManager.java:51)
              at com.atlassian.jira.web.util.component.PicoWebworkObjectCreator.instantiate(PicoWebworkObjectCreator.java:32)
              at webwork.util.injection.ObjectFactory.instantiate(ObjectFactory.java:47)
              at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.instantiateAction(JiraActionFactory.java:476)
              at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.getActionImpl(JiraActionFactory.java:447)
              at webwork.action.factory.PrefixActionFactoryProxy.getActionImpl(PrefixActionFactoryProxy.java:109)
              at webwork.action.factory.JspActionFactoryProxy.getActionImpl(JspActionFactoryProxy.java:59)
              at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60)
              at webwork.action.factory.AliasingActionFactoryProxy.getActionImpl(AliasingActionFactoryProxy.java:92)
              at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60)
              at webwork.action.factory.ContextActionFactoryProxy.getActionImpl(ContextActionFactoryProxy.java:36)
              at webwork.action.factory.PrepareActionFactoryProxy.getActionImpl(PrepareActionFactoryProxy.java:37)
      

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              edalgliesh Eric Dalgliesh
              kren Kelson Ren
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                Updated:
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