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  1. Jira Data Center
  2. JRASERVER-24291

windows service will not start up due to misconfgured service

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      On initial start up of the application from MMC Services windows report the following error:

      Even Viewer logs:

      The Atlassian JIRA 4.3.1 6 service terminated with service specific error 0 (0x0).

      The only output produced in the JIRA's standard out log file jira080411115209-stdout.2011-04-08.log:

      2011-04-08 11:54:25 Commons Daemon procrun stdout initialized
2011-04-08 11:56:13 Commons Daemon procrun stdout initialized

      From the registry entry can be seen that JIRA doesn't use the internal JRE (default)

      From Rob's and Peters investigation the problem is caused by the upgrade of the Tomcat release and behaviour of install4j

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            [JRASERVER-24291] windows service will not start up due to misconfgured service

            Bugfix Automation Bot made changes -
            Minimum Version New: 4.03
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2831625 ] New: JAC Bug Workflow v3 [ 2922832 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2551847 ] New: JAC Bug Workflow v2 [ 2831625 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535105 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2551847 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 673434 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535105 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 653609 ] New: JIRA Bug Workflow w Kanban v6 [ 673434 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 284548 ] New: JIRA Bug Workflow w Kanban v6 [ 653609 ]
            Peter Leschev made changes -
            Fix Version/s New: Bugfix Release [ 15240 ]
            Peter Leschev made changes -
            Fix Version/s New: 4.3.2 [ 16993 ]
            Fix Version/s Original: Bugfix Release [ 15240 ]

              pleschev Peter Leschev
              bdziedzic Bogdan Dziedzic [Atlassian]
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: