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  1. Jira Data Center
  2. JRASERVER-23902

Don't show users in user picker which are *not* in jira-users group

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      I know this sounds like a duplicate of JRA-7659, but that one is about the perfect generic solution to the user pciker problem.

      This issue here is about a basic (small) but necessary improvement: don't show users who don't have access to jira!

      Most people will benefit from it, since almost any jira instance will have some old users accounts floating around, which have no access to the instance anymore (because they left the company, or...).

            [JRASERVER-23902] Don't show users in user picker which are *not* in jira-users group

            Michael Andreacchio made changes -
            Archived New: Issue archived
            Monique Khairuliana (Inactive) made changes -
            Bugmaster Rank (Obsolete) Original: 132305000000
            JIRA Support Rank (Obsolete) Original: 10480000000
            Parent Original: JRASERVER-7659 [ 28401 ]
            Studio Rank (Obsolete) Original: 10655000000
            Support Rank (Obsolete) Original: 10655000000
            Workflow Original: JAC Sub-task Workflow [ 3438767 ] New: JAC Bug Workflow v3 [ 3552800 ]
            Issue Type Original: Sub-task [ 6 ] New: Bug [ 1 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            set-jac-bot made changes -
            Link New: This issue is detailed by JRASERVER-7659 [ JRASERVER-7659 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 - Restricted [ 2591827 ] New: JAC Sub-task Workflow [ 3438767 ]

            Drew Smith added a comment -

            This comment addresses the @mention, still have the problem with the Reporter and custom fields based on the User Picker.

            I found that by changing the Browse Project permission for all permission schemes I was to correct this problem. Initially this permission was set to "Any logged in user". I setup a group which contained just our actual employees who use Jira and assigned that group to the permission. With this change the @mention does not pick up our customer logins from our Service Desk. I also changed the permission on the Assignable User so that we could only assign issues to our Jira users and not customers.

            Drew Smith added a comment - This comment addresses the @mention, still have the problem with the Reporter and custom fields based on the User Picker. I found that by changing the Browse Project permission for all permission schemes I was to correct this problem. Initially this permission was set to "Any logged in user". I setup a group which contained just our actual employees who use Jira and assigned that group to the permission. With this change the @mention does not pick up our customer logins from our Service Desk. I also changed the permission on the Assignable User so that we could only assign issues to our Jira users and not customers.
            Keri Duthie (Inactive) made changes -
            Link New: This issue relates to JRASERVER-67576 [ JRASERVER-67576 ]

            Matthew Tamayo-Rios added a comment -

            This actually even worse when you have to Jira Service Desk as you can accidentally @ mention customers and then they're tagged into internal issues via e-mail.

            Matthew Tamayo-Rios added a comment - This actually even worse when you have to Jira Service Desk as you can accidentally @ mention customers and then they're tagged into internal issues via e-mail.
            Ignat (Inactive) made changes -
            Workflow Original: JRA workflow with restrictions [ 1647972 ] New: GreenHopper Kanban Workflow 20141014 - Restricted [ 2591827 ]
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-23902 [ JRACLOUD-23902 ]
            Katherine Yabut made changes -
            Workflow Original: classic default workflow with restrictions [ 1518815 ] New: JRA workflow with restrictions [ 1647972 ]

              Unassigned Unassigned
              d7c646f367ae Valentijn Scholten
              Archiver:
              mandreacchio Michael Andreacchio

                Created:
                Updated:
                Archived: