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  1. Jira Data Center
  2. JRASERVER-15925

Text emails include a condition not to display issue priority value. This should not be the case.

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      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      This is the code included in the issue create template for text emails:
      #if ($issue.getPriorityObject() && $issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))
      >$stringUtils.leftPad($i18n.getText("issue.field.priority"), $padSize): $issue.getPriorityObject().getNameTranslation($i18n)
      #end

      The "$issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))" does not exist in the HTML mail template. Incoming emails for issues set at the default priority level do not show such priority level in the message body/text. Please consider removing the "$issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))" condition from the issuecreated.vm template

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-16343 inconsistent priority display in html and text email templates

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JRACLOUD-15925 Text emails include a condition not to display issue priority value. This should not be the case.

          • Closed

          Suggestion - JRASERVER-7266 Create an Email Template Editor in the UI to Replace Editing Velocity Templates

          • Closed

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              16461abe6311 Jira Admin
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