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  1. Jira Data Center
  2. JRASERVER-12151

Lotus Notes email client doesn't understand HTML numeric entities

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      In JIRA's HTML emails, all characters between 128 and 255 (that is, all non-ASCII) are escaped as numeric entities (eg. ä for ä). This is normally no problem - character entities were specified in HTML 4 over 10 years ago - except that at least one version of Lotus Notes (7.0.2) does not understand them, rendering the '&' as '?':

        1. charfix.diff
          0.7 kB
          Jeff Turner
        2. charfix_jira37.jar
          1 kB
          Jeff Turner
        3. templatefix.diff
          1 kB
          Jeff Turner
        4. summary-topleft.vm
          10 kB
          Jeff Turner
        5. notes_brokenchars.png
          339 kB
          Jeff Turner
        6. summary-topleft.vm.JIRA_3.11
          12 kB
          Andreas Knecht
        7. DefaultTextRenderer.java
          14 kB
          Christian Knecht
        8. DefaultTextRenderer.java
          14 kB
          Christian Knecht
        9. Email.java
          14 kB
          aschuma
        10. Email.java
          19 kB
          aschuma

            [JRASERVER-12151] Lotus Notes email client doesn't understand HTML numeric entities

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3057583 ] New: JAC Suggestion Workflow 3 [ 3686892 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2611890 ] New: JAC Suggestion Workflow [ 3057583 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2572757 ] New: Confluence Workflow - Public Facing v4 [ 2611890 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2353990 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2572757 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2121314 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2353990 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2082456 ] New: JIRA Bug Workflow w Kanban v6 [ 2121314 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 881301 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2082456 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 703374 ] New: JIRA Bug Workflow w Kanban v6 [ 881301 ]
            Roy Krishna (Inactive) made changes -
            Backlog Order (Obsolete) Original: 700000000
            Workflow Original: classic default workflow [ 655484 ] New: JIRA PM Feature Request Workflow v2 [ 703374 ]
            Issue Type Original: Third-party issue [ 7 ] New: Suggestion [ 10000 ]
            Priority Original: Major [ 3 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

              mlassau Mark Lassau (Inactive)
              7ee5c68a815f Jeff Turner
              Votes:
              9 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: