Issue Summary

When a Company-managed Software project is created without a board (via shared configurations) or has its board deleted, certain board-dependent reports remain visible and selectable in the Reports tab. Selecting these reports triggers a misleading 404 error instead of either hiding the reports or displaying a helpful message explaining the dependency.

Affected reports:

• Average Age Report

• Created vs. Resolved Issues Report

• Recently Created Issues Report

Steps to Reproduce

1. Create a Company-managed Software project using shared configurations (this creates the project without a board), OR delete the board from an existing project that already has one.

1. Navigate to the Reports tab within the project.

1. Select one of the affected reports (e.g., "Recently Created Issues Report").

Expected Results

Reports that require a board to function should either:

• Not appear in the Reports list when no board exists for the project, or

• Display a clear, contextual message explaining that a board is required and direct the user to create one.

Note: When a board is created for the project, all other board-dependent reports become accessible as expected, confirming the dependency.

Actual Results

A generic 404 error page is displayed:

We can't find the page you're looking for

Someone may've deleted it, changed its name, or it's temporarily unavailable.

Check your spelling in the address bar. Or, try opening this site's home page to search or browse for the content.
Error code: 404
 
Trace <Trace id here>

Workaround

Navigate to View all boards and create a board for the affected project. Once a board exists, the board-dependent reports become accessible.