Create User API gives "400 Bad Request" error with "404 User Not Found" however the user is created.

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    • 5
    • Severity 3 - Minor
    • Jira Service Management

      Issue Summary

      The rest/api/3/user sometimes gives a 404 User Not Found. However, the user is created and visible in the admin panel. This happens frequently, but not always.

      Steps to Reproduce

      1. Try to create an account using the Create user endpoint
      2. Wait for the API response.

      Expected Results

      The user gets created successfully, and no error is returned in the API response.

      Actual Results

      The user gets created successfully, but sometimes the API response will return the following error message:

      Could not create user: Failed to add user HttpErrorCode 404 - User not found

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Teja Madiraju
            Reporter:
            Rogelio Martinez Chavez
            Votes:
            31 Vote for this issue
            Watchers:
            26 Start watching this issue

              Created:
              Updated: