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  1. Jira Platform Cloud
  2. JRACLOUD-93471

{{issue.key}} showing as URL for some users in Paragraph fields even when using the Default Text Rendeer

      Issue Summary

      For some users, when there is an issue key on a paragraph field, Jira will try to render the issue key to the inline format, even when using the default text renderer.

      it will show https://<instance>.atlassian.net/browse/<issue-key>#icft=<issue-key> isntead

      Steps to Reproduce

      It is kind of tricky to replicate, but the scenario were we were able was to have a paragraph field with a default text renderer.

      After that, we had an automation rule manually triggered to change that field with the smart value issue.key.

      On our case 2 users would see the url https://<instance>.atlassian.net/browse/<issue-key>#icft=<issue-key> in that field, and two different users would see the only the proper issue key.

      Expected Results

      When using the smart value issue.key, all users should see only the issue key, and not the url

      Actual Results

      For some users, they will see the url https://<instance>.atlassian.net/browse/<issue-key>#icft=<issue-key>

      Workaround

      Please reach out to Atlassian support to apply the fix.

            [JRACLOUD-93471] {{issue.key}} showing as URL for some users in Paragraph fields even when using the Default Text Rendeer

            Kunal Naithani made changes -
            Labels Original: RIBS-SHORT New: RIBS-SHORT issue-view-relay
            Kenneth made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]

            Kenneth added a comment -

            Hi everyone,

            This is kliu@atlassian.com  from the Jira team. This bug is fixed and I confirmed the functionality to be working as expected. Note that issue keys that were shown and then saved as URLs when the field is edited will remain as URLs.

            Sincerely,

            Kenneth

            Kenneth added a comment - Hi everyone, This is kliu@atlassian.com   from the Jira team. This bug is fixed and I confirmed the functionality to be working as expected. Note that issue keys that were shown and then saved as URLs when the field is edited will remain as URLs. Sincerely, Kenneth
            Matthew Hunter made changes -
            Labels New: RIBS-SHORT
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 5
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            Bugfix Automation Bot made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Kunal Naithani made changes -
            Preventable by New: Pollinator tests [ 19733 ]
            Was this caused by a recent change? New: Yes, existing functionality was broken [ 19030 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            Kunal Naithani made changes -
            Assignee Original: Ted Chen [ afc895bd538e ] New: Kenneth [ kliu@atlassian.com ]

              kliu@atlassian.com Kenneth
              6842b65324be Bruno Moreira
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: