• Type: Bug
• Resolution: Fixed
• Priority: High
• Component/s: Issue View - Field Format and Display
• Labels:

  • RIBS-SHORT
  • issue-view-relay

1. 2025_MacOS_Firefox_line_break.mp4

   1.92 MB

   03/Mar/2025 6:36 AM

[JRACLOUD-93455] Line breaks are lost in text fields

Kenneth made changes - 14/Mar/2025 5:40 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Gathering Impact [ 12072 ]	New: Closed [ 6 ]

Collapse comment: Kenneth added a comment - 14/Mar/2025 5:40 AM

Kenneth added a comment - 14/Mar/2025 5:40 AM

Hi everyone,

This is kliu@atlassian.com  from the Jira team. This bug is fixed and I confirmed the functionality to be working as expected. Note that content that was shown and then saved without the line breaks will remain as is.

Sincerely,

Kenneth

Expand comment: Kenneth added a comment - 14/Mar/2025 5:40 AM

Kenneth added a comment - 14/Mar/2025 5:40 AM Hi everyone, This is  kliu@atlassian.com   from the Jira team. This bug is fixed and I confirmed the functionality to be working as expected. Note that content that was shown and then saved without the line breaks will remain as is. Sincerely, Kenneth

SET Analytics Bot made changes - 14/Mar/2025 4:01 AM

Support reference count

Original: 10

New: 11

SET Analytics Bot made changes - 13/Mar/2025 4:01 AM

Support reference count

Original: 11

New: 10

Kunal Naithani made changes - 11/Mar/2025 8:03 PM

Labels

Original: RIBS-SHORT

New: RIBS-SHORT issue-view-relay

Donald Wright made changes - 11/Mar/2025 6:55 PM

Remote Link

New: This issue links to "Page (Confluence)" [ 995680 ]

SET Analytics Bot made changes - 07/Mar/2025 2:09 AM

UIS

Original: 3

New: 4

K. Ariga made changes - 06/Mar/2025 4:30 AM

Description

Original: h3. Issue Summary If you populate a paragraph custom field (default renderer) with line breaks on Firefox(with Mac OS), the next time you line breaks will be lost. Recording: [^2025_MacOS_Firefox_line_break.mp4]  Right side Browser: Firefox  Left side Browser: Chrome h3. Steps to Reproduce # Add a paragraph custom field to an issue screen # Make sure the field's renderer is Default Text Renderer # Open Mac OS and Firefox, open Jira # Populate the paragraph custom field adding some line breaks (Enter) h3. Expected Results The content will be displayed just like it was saved. h3. Actual Results The line breaks will disappear. h3. Workaround  Currently there is no known workaround for this behavior. A workaround will be added here when available

New: h3. Issue Summary If you populate a paragraph custom field (default renderer) with line breaks, the next time you line breaks will be lost. Recording: [^2025_MacOS_Firefox_line_break.mp4]  Right side Browser: Firefox on Mac  Left side Browser: Chrome on Mac h3. Steps to Reproduce # Add a paragraph custom field to an issue screen # Make sure the field's renderer is Default Text Renderer # Open Jira # Populate the paragraph custom field adding some line breaks (Enter) h3. Expected Results The content will be displayed just like it was saved. h3. Actual Results The line breaks will disappear. h3. Workaround  Currently there is no known workaround for this behavior. A workaround will be added here when available

K. Ariga made changes - 06/Mar/2025 4:25 AM

Summary

Original: Line breaks are lost in text fields on Firefox(Mac OS)

New: Line breaks are lost in text fields

Ushran Gouhar made changes - 06/Mar/2025 4:18 AM

Status

Original: Needs Triage [ 10030 ]

New: Gathering Impact [ 12072 ]

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