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  1. Jira Platform Cloud
  2. JRACLOUD-93440

Update Date Resolved with <<!clear!>> through CSV import cause error

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      Issue Summary

      Update Resolved date field with special marker <<clear!>> through CSV import cause error.

      Steps to Reproduce

      1. Update issue by CSV from Administration > System > External System Import
      2. Mapping "Date Resolved" system field to <<clear!>> value field in CSV
      3. Begin Import .

      Expected Results

      Import work properly or display proper error.

      Actual Results

      The below exception is thrown in the UI:

       

      Error importing issue [externalId='autoid--2120501006209012695', summary='test1_resolution date']: Unable to create issue: com.atlassian.jira.plugins.importer.compatibility.FixedKeyMutableIssue@5a7b73fe

       <<Unable to render embedded object: File (clear) not found.>>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      You can create automation Rule or Post Function.

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            [JRACLOUD-93440] Update Date Resolved with <<!clear!>> through CSV import cause error

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              Unassigned Unassigned
              b9285d00faf3 Sripriya Gupta
              Affected customers:
              0 This affects my team
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                Created:
                Updated: