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Bug
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Resolution: Timed out
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Low
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Severity 3 - Minor
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Trying to delete an issue currently shows an alert that ends:
"> If you're not sure, you can resolve or close this issue instead."
However, there is no way to "close" an issue on next-gen project – or at least, no two ways to finish an issue. In each project, an issue can only be resolved a single way, whatever the last column on the board is, is the resolution status.
Therefore, this alert should read something like, "If you're not sure, you can resolve this issue instead."
(This is a deliberate choice apparently, https://community.atlassian.com/t5/Next-gen-questions/How-do-you-resolve-or-close-an-issue-in-a-next-gen-project/qaq-p/1050600 While I think that only one way to resolve an causes problems, especially with issue statistics, fixing the copy will prevent others from looking for how to "close" an issue from the delete alert text, when there is only a single alternative to deletion. This ticket is only about the delete alert text being not accurate about the 1 single alternative to deleting.)
Steps to reproduce
- In a company-managed or team-managed project, click on an issue and click on the three dots [...] > Delete
- Observe the error message
Delete JCK-14?
You're about to permanently delete this issue, its comments and attachments, and all of its data.If you're not sure, you can resolve or close this issue instead.
- mentioned in
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Page Failed to load
[JRACLOUD-92738] Delete "you can resolve or close this issue instead" text not accurate
Component/s | Original: next-gen [ 53793 ] | |
Component/s | Original: Board (Team) - Issue Details [ 61964 ] | |
Component/s | New: Issue View - Other Issues [ 77894 ] | |
Component/s | New: Issue View - Other Issues [ 77894 ] | |
Key |
Original:
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New:
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Project | Original: Jira Cloud [ 18511 ] | New: Jira Platform Cloud [ 18514 ] |
Resolution | New: Timed out [ 10 ] | |
Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
Labels | Original: next-gen-subbie | New: next-gen-subbie timeout-bulk-close202410 |
Remote Link | New: This issue links to "Page (Confluence)" [ 953684 ] |
Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
Status | Original: Gathering Impact [ 12072 ] | New: Needs Triage [ 10030 ] |
Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
Component/s | New: Board (Team) - Issue Details [ 61964 ] |
Description |
Original:
Trying to delete an issue currently shows an alert that ends:
"> If you're not sure, you can resolve or close this issue instead." However, there is no way to "close" an issue on next-gen project – or at least, no two ways to finish an issue. In each project, an issue can only be resolved a single way, whatever the last column on the board is, is the resolution status. Therefore, this alert should read something like, "If you're not sure, you can resolve this issue instead." (This is a deliberate choice apparently, [https://community.atlassian.com/t5/Next-gen-questions/How-do-you-resolve-or-close-an-issue-in-a-next-gen-project/qaq-p/1050600] While I think that only one way to resolve an causes problems, especially with issue statistics, fixing the copy will prevent others from looking for how to "close" an issue from the delete alert text, when there is only a single alternative to deletion. This ticket is *only about the delete alert text* being not accurate about the 1 single alternative to deleting.) |
New:
Trying to delete an issue currently shows an alert that ends:
"> If you're not sure, you can resolve or close this issue instead." However, there is no way to "close" an issue on next-gen project – or at least, no two ways to finish an issue. In each project, an issue can only be resolved a single way, whatever the last column on the board is, is the resolution status. Therefore, this alert should read something like, "If you're not sure, you can resolve this issue instead." (This is a deliberate choice apparently, [https://community.atlassian.com/t5/Next-gen-questions/How-do-you-resolve-or-close-an-issue-in-a-next-gen-project/qaq-p/1050600] While I think that only one way to resolve an causes problems, especially with issue statistics, fixing the copy will prevent others from looking for how to "close" an issue from the delete alert text, when there is only a single alternative to deletion. This ticket is *only about the delete alert text* being not accurate about the 1 single alternative to deleting.) *Steps to reproduce* # In a company-managed or team-managed project, click on an issue and click on the three dots [...] > Delete # Observe the error message {quote}Delete JCK-14? You're about to permanently delete this issue, its comments and attachments, and all of its data. If you're not sure, you can resolve or close this issue instead.{quote} !screenshot-1.png|thumbnail! |
Attachment | New: screenshot-1.png [ 438128 ] |