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  1. Jira Platform Cloud
  2. JRACLOUD-92651

Add support to allow Outlook Email Files in attachments on issues

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, when you attach an outlook .pst/.msg/etc email file to an issue as an attachment when you preview the email it doesn't keep the email format for Outlook and other email programs.

      It would be beneficial and easier to read if we added support to retain the format of email file attachments.

      The only workaround is to export the email file as a PDF and then upload the PDF to the issue. 

            [JRACLOUD-92651] Add support to allow Outlook Email Files in attachments on issues

            Matthew Hunter added a comment -
            Atlassian Update - October 31, 2024

            Hi everyone,

            Thank you for bringing this suggestion to our attention. As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

            Matthew Hunter added a comment - Atlassian Update - October 31, 2024 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

              Unassigned Unassigned
              f6045dee6456 Gavin Bramley
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