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  1. Jira Platform Cloud
  2. JRACLOUD-92046

Allow Admins to chose the sender for Due Date/Overdue Alerts.

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      Current Behavior

      Currently, alerts are sent from a default Atlassian address (jira@po.atlassian.net), which may not align with the organization’s domain and can get caught in SPAM filters.

      Request

      Allow Jira administrators to customize the sender email address for due date and overdue alerts. This feature would provide options to use a custom sender address, Jira's default notification sender, or retain the Atlassian address.

      Benefits

      • Brand Consistency: Align alerts with the organization’s domain for a professional appearance.
      • User Experience: Reduce confusion and improve engagement with familiar sender addresses.
      • Flexibility: Offer admins control over email communications to suit organizational needs.

            [JRACLOUD-92046] Allow Admins to chose the sender for Due Date/Overdue Alerts.

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              Unassigned Unassigned
              e47981b41074 Tamires Mayumi
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                Created:
                Updated: