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  1. Jira Platform Cloud
  2. JRACLOUD-91250

Epic swimlane does not work as expected

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      Issue Summary

      When using a filter that will filter out all the issue in an epic (Epic is in cross project/same project), in the board settings when swimlane is selected as Epic, we see empty board rather than issues part of the Epic.

      Steps to Reproduce

      1. Create a filter which has a Epic link
      2. Create a board with the filter. 
      3. In the board settings, choose swimlanes as "Epic".
      4. You will see empty board.

      This occurs even if the filter has epics within the same project.

      Expected Results

      Epic name should be there is in the swimlane and the related child issues in the board.

      Actual Results

      Workaround

      To use other swimlanes instead of Epic

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            [JRACLOUD-91250] Epic swimlane does not work as expected

            Shakthi Oke added a comment - - edited

            Hi 7bd5bc3e63c1 
            I am not using the Cloud instance, however, this ticket best describes how to replicate the problem if you did have teams report persistence of issue JSWSERVER-11318 Stories from external epics disappear in swimlanes 

            Shakthi Oke added a comment - - edited Hi 7bd5bc3e63c1   I am not using the Cloud instance, however, this ticket best describes how to replicate the problem if you did have teams report persistence of issue JSWSERVER-11318 Stories from external epics disappear in swimlanes  
            Kevin Cai made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Kevin Cai added a comment -

            Hi all,

            As we are unable to reproduce this issue any longer and there have been no further reports of this issue occurring, we will close this ticket for now. If you do happen to run into this issue again please feel free to reopen this bug ticket!

            Cheers,

            Kevin

            Kevin Cai added a comment - Hi all, As we are unable to reproduce this issue any longer and there have been no further reports of this issue occurring, we will close this ticket for now. If you do happen to run into this issue again please feel free to reopen this bug ticket! Cheers, Kevin
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 1
            Kevin Cai made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

            Kevin Cai added a comment -

            Hi all,

            We are investigating this issue again due to an increase in votes, however, we are unable to replicate the issue. If you are still able to replicate the issue please drop a comment here with details, thank you!

            Cheers,

            Kevin

            Kevin Cai added a comment - Hi all, We are investigating this issue again due to an increase in votes, however, we are unable to replicate the issue. If you are still able to replicate the issue please drop a comment here with details, thank you! Cheers, Kevin
            Matthew Hunter made changes -
            Status Original: Gathering Impact [ 12072 ] New: Needs Triage [ 10030 ]
            Matthew Hunter made changes -
            Labels New: timeout-bulk-reopen202501
            Tair Tidhar made changes -
            Component/s Original: Board (Company) - Settings - Swimlanes [ 61948 ]
            Component/s New: Board (Company) - Configure Board - Swimlanes [ 77993 ]
            Key Original: JSWCLOUD-21601 New: JRACLOUD-91250
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Anusha Rutnam made changes -
            Link New: This issue is related to JSWCLOUD-26533 [ JSWCLOUD-26533 ]

              Unassigned Unassigned
              c1c38b0b1b95 Priyadharshini CS (Inactive)
              Affected customers:
              22 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: