[JRACLOUD-90348] The burndown Insight displays wrong story points if some statuses are unmapped on the board - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Not a bug
Priority: High
Component/s: Board - Insights
Labels:
- RIBS-SHORT

Support reference count:
17
Symptom Severity:
Severity 3 - Minor
UIS:
4
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

The burndown Insight displays wrong story points if some statuses are unmapped on the board

Steps to Reproduce

Create a Board with unmapped status.
Create an issue and transition to unmapped status and move it to Sprint.

Expected Results

The board and widget should show the same number of points

Actual Results

The widget shows different values from boardor as there are unmapped status

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available.

causes: CONST-627 Failed to load

mentioned in: Page Failed to load; Page Failed to load

No work has yet been logged on this issue.

Assignee:: Unassigned

Reporter:: Waqas Mahboob

Affected customers:: 4 This affects my team

Watchers:: 17 Start watching this issue

Created:: 11/Apr/2022 2:01 AM

Updated:: 12/Jan/2025 11:53 PM

Resolved:: 19/Aug/2024 4:32 AM