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  1. Jira Platform Cloud
  2. JRACLOUD-87034

Project releases page is only listing 20 issues and trying to filter will throw "Can't load issues" error

      In the JSW projects (Company-Managed or Team-Managed), Releases, when we open any release, we are only able to view 20 issues, but when we view the issues from JQL, we are able to see more than 20 issues.

      Steps to Reproduce

      1. Create a Release Eg: V1
      2. Updated the fix Versions to the newly created Release on more than 20 issues. Eg: 30
      3. Open Release V1, we are only able to view 20 issues
      4. Also, try to search the issue or filter the issues
      5. You will get the "Can't load issues" error. See the screen recording attached.

      Workaround

      View the Issues using the Navigation Option

            [JRACLOUD-87034] Project releases page is only listing 20 issues and trying to filter will throw "Can't load issues" error

            Tair Tidhar made changes -
            Component/s Original: Project - Development - Releases [ 46733 ]
            Component/s New: Project - Development - Releases [ 77946 ]
            Key Original: JSWCLOUD-25509 New: JRACLOUD-87034
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Megha made changes -
            Labels Original: RIBS RIBS-SHORT New: RIBS-SHORT
            Megha made changes -
            Labels Original: RIBS New: RIBS RIBS-SHORT
            jrivera2 made changes -
            Labels New: RIBS
            SET Analytics Bot made changes -
            Support reference count New: 2
            MJ Kim made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Federico Ciner made changes -
            Assignee New: MJ Kim [ mkim@atlassian.com ]
            Federico Ciner made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Joe Win made changes -
            Joe Win made changes -
            Description Original: In the JSW projects (Company-Managed or Team-Managed), Releases, when we open any release, we are only able to view 20 issues, but when we view the issues from JQL, we are able to see more than 20 issues.
            h3. Steps to Reproduce
             # Create a Release Eg: V1
             # Updated the fix Versions to the newly created Release on more than 20 issues. Eg: 30
             # Open Release V1, we are only able to view 20 issues
             # Also, try to search the issue or filter the issues

            h3. Workaround

            View the Issues using the Navigation Option

            !Screenshot 2023-07-11 at 8.41.55 PM.png|width=247,height=115!
            New: In the JSW projects (Company-Managed or Team-Managed), Releases, when we open any release, we are only able to view 20 issues, but when we view the issues from JQL, we are able to see more than 20 issues.
            h3. Steps to Reproduce
             # Create a Release Eg: V1
             # Updated the fix Versions to the newly created Release on more than 20 issues. Eg: 30
             # Open Release V1, we are only able to view 20 issues
             # Also, try to search the issue or filter the issues
             # You will get the "Can't load issues" error. See the screen recording attached.

            h3. Workaround

            View the Issues using the Navigation Option

            !Screenshot 2023-07-11 at 8.41.55 PM.png|width=247,height=115!

              mkim@atlassian.com MJ Kim
              9c3330e8be50 Rohit Sreedharala
              Affected customers:
              5 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: