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  1. Jira Platform Cloud
  2. JRACLOUD-85925

Days in Column not showing "Cumulative Value" with "Enhanced Board View"

      Issue Summary

      In a Kanban Board when "Days in Column" is enabled, it's not showing the Cumulative Value on Card Layout.

      Ideal Logic - For example, you move an issue to the 'In Progress' column, and it stays there for 2 days. You then move the issue to the 'Code Review' column, and it stays there for 1 day. During code review, you receive feedback, which requires more development work for the issue. So, you move the issue back to the 'In Progress' column, and it stays there for 1 day. In this example, the indicator reflects the cumulative value of 3 days for the issue in the 'In Progress' column.

      https://support.atlassian.com/jira-software-cloud/docs/customize-cards/

      Steps to Reproduce

      1. Choose any historic issue which is moved across various statuses in a Kanban Board. 
      2. Enable the Enhanced Board View
      3. It is counting the days from the last status changed date which is less than cumulative count.

      It will either show less number of days, or zero in case status is choosen for the first time, i.e. 0 days.

      Without enabling Enhanced Board View (Expected Behaviour):

      Expected Results

      It should show the cumulative count as per the documentation - https://support.atlassian.com/jira-software-cloud/docs/customize-cards/

      Actual Results

      It doesn't show the Cumulative count with Enhanced Board enabled.

      Workaround

      Current Workaround is to disable Enhanced Board View

            [JRACLOUD-85925] Days in Column not showing "Cumulative Value" with "Enhanced Board View"

            Kate Durnell made changes -
            Component/s Original: Board (UIF) [ 73190 ]
            Component/s Original: Board (Team) - Card - Issue Fields [ 69092 ]
            Component/s Original: Board (Company) - Active Sprints [ 60792 ]
            Component/s New: Placeholder [ 78004 ]
            Component/s New: Board (Team) - Card - Issue Fields [ 77902 ]
            Component/s New: Board - Sprints [ 78002 ]
            Key Original: JSWCLOUD-25790 New: JRACLOUD-85925
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Megha made changes -
            Labels Original: RIBS RIBS-SHORT uif New: RIBS-SHORT uif
            Megha made changes -
            Labels Original: RIBS uif New: RIBS RIBS-SHORT uif
            Maz Hermon made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]

            Maz Hermon added a comment -

            Hi all, this change has just now been rolled out from 50% to 100% of customers.

            Maz Hermon added a comment - Hi all, this change has just now been rolled out from 50% to 100% of customers.
            Ratnarup made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 831766 ]

            I am experiencing this, after disabling the enhanced board view.  I cannot see a pattern for specific tickets or statuses, but ~10-15 pf tickets do not show the days in column on the board.

            Chuck Woodcock added a comment - I am experiencing this, after disabling the enhanced board view.  I cannot see a pattern for specific tickets or statuses, but ~10-15 pf tickets do not show the days in column on the board.
            Maz Hermon made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]

            Hi all, a fix to support cumulative days will be rolling out over the coming days

            Maz Hermon added a comment - Hi all, a fix to support cumulative days will be rolling out over the coming days
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5

              aa87abe6ed70 Maz Hermon
              71d2afdab58b Kevin Sanghvi
              Affected customers:
              9 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: