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  1. Jira Platform Cloud
  2. JRACLOUD-85608

Optimistic update on board does not update column status correctly

      Issue Summary

      On a next gen board, change status of an issue via Bento issue view

      Issue does not transition to the expected column

      Steps to Reproduce

      On next gen board, change status of an issue via Bento issue view

      • When I move an issue in issue bento view, it’ll fire a call to the transition end point to update the status, if this endpoint is still waiting for a response when I close Bento, the column status is not udpated
      • When I wait for the response to come back, then close Bento, the issue status is correctly reflected

      Expected:

      Issue transitions immediately

      Notes:

      Seems to be more easily reproduceable on large instances like Jdog or Hello/j, harder on smaller staging instances but still possible

      Expected Results

      Issue transitions immediately

      Actual Results

      Occasionally does not update. Seems more easily reproduceable on large instances than smaller ones

      Workaround

      Refresh the board

            [JRACLOUD-85608] Optimistic update on board does not update column status correctly

            Dylan added a comment -

            Hi all,

            Thank you for raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved.

            To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            Dylan added a comment - Hi all, Thank you for raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

              Unassigned Unassigned
              rsu raymo
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: